Question about Kenmore Elite 45986 Front Load Washer

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F02 fault on a hot point washer says motor jammed

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Hi, 

I suspected suds build up, so I tried both regular wash cycles (e.g. Normal) and Rinse and Drain cycles multiple times to clear suds in the system, but still received the F02 error. Sometimes the SUD error message came up, but not consistently.

I ran the built-in Diagnostics tests. It made it to C:06 then got stuck.

In both scenarios above, the washing machine continued to try to pump water out, despite the fact that all the water had already been drained. After 8 or so minutes, the F02 error came on. As I understand it, if the pressure switch detects either water or suds, it commands the drain pump to continue. After 8 or so minutes, if it's still detecting water or suds, the F02 error is displayed.

I performed the following with no success:
1. Check Wire Harness connections - OK
2. Check Drain pump. – OK, as water drains at a rapid rate
3. Check Drain pump motor - OK, as water drains at a rapid rate
4. Check that the Drain hose and Drain Pump Filter is clear of
foreign objects. – OK, ran a cable through both hose assemblies (exterior and interior) and not blocked.
5. Check the CCU – appears to function normally.
6. There were no kinks in the hoses, nor was the height of the pump beyond what the manual recommends.

After more diagnostics and troubleshooting, I found that the Pressure Switch was stuck and reported the SUDS state (continuity made between contacts 11 and 14 on the Pressure Switch itself). I ran many Rinse and Normal cycles with no detergent and still got this F02 error. I checked the state of the Pressure Switch’s Empty and Level 1 contacts which intermittently reported the correct water level condition (EMPTY and Level 1). In all cases contacts 11 and 14 (SUDS) were continuously made (connected) irrespective of water level, rinse conditions and the use of no detergent.

I removed the pressure switch and tested it by blowing into the inlet and did hear the switch click, so it seemed to work properly. Given the diagnostics above, I concluded that the pressure switch hose must have been clogged.

Good Luck!!

Thanks

Posted on Aug 28, 2009

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Hotpoint aquarius super silent WF630 FAULT CODE F02


[/spoiler] [spoiler title="EVO1 Washing Machines and Washer Dryers" open="0" style="2"]
  • F01 - Short circuit motor triac*
  • F02 - Motor jammed tacho detached*
  • F03 - Wash thermistor open/short circuit*
  • F04 - Pressure switch jammed on empty*
  • F05 - Pressure switch jammed on full*
  • F06 - Program selector error*
  • F07 - Heater relay stuck*
  • F08 - Heater relay cannot be activated*
  • F09 - Incompatible eeprom*
  • F10 - Pressure switch not sensing correctly*
  • F11 - Pump cannot be activated*
  • F12 - Communication error*
  • F13 - Dryer fan or dryer thermistor faulty*
  • F14 - Dryer element faulty*
  • F15 - Dryer element relay faulty*
  • H20 - Not fillings. Check tap, hose and inlet valves
  • LOCKED - Check interlock*

Error Codes Hotpoint Service

Aug 24, 2015 | Hotpoint Washing Machines

Tip

List of codes for Hotpoint, Creda, Ariston, Indesit, Cannon


Appliance tagged Hotpoint, Creda, Ariston, Indesit, Cannon are all distributed by the Indesit appliances group.
All this brands share parts, they share the same error code list, and the service is provided by same centres.
I will publish a list of error codes for Hotpoint, Creda, Ariston, Indesit, Cannon.

Washing Machines and Washer Dryers
  • F10 - No cold fill. Check that the taps are on or if the drain hoses are kinked.
  • F11 - No hot fill.The ambient temperature is likely to be below freezing possibly due to the pipes being frozen. Also check that the taps are on or if the drain hoses are kinked.
  • F12 - No mixed fill. It is likely that the water is not turned on at the taps.
  • F13 - Check the water supply, inlet valve and hot and cold hose connections.
  • F14 - A fault with the water heating has occurred
  • F15 - Water is not being pumped out and a flood condition could occur. Check that the drainage hose is raised to the recommended minimum height and that the pipe is not blocked
  • F16 - Extremely high water level Disconnect or turn off the water supply and ensure that the water level does not rise any more.
  • F17 - Door not closed properly. Close door firmly at 3 o'clock position
  • F20/1 - The thermistor resistance has drifted or the temperature scanning sequence is incorrect. The ambient temperature could be below freezing
  • F30/31 - A motor drive problem has occurred. Try running the programme again. If the problem persists book service
  • F40 - Water below protection level during a heat step
  • F41 - Water level detect sequence incorrect
  • F50/51 - Customer language and wash programme have not been saved. The system will run with default conditions (1000rpm max and English language).

Fault codes for LCD EVO1 Washers
  • F01 - Short circuit motor triac
  • F02 - Motor jammed tacho detached
  • F03 - Wash thermistor open/short circuit
  • F04 - Pressure switch jammed on empty
  • F05 - Pressure switch jammed on full
  • F06 - Program selector error
  • F07 - Heater relay stuck
  • F08 - Heater relay cannot be activated
  • F09 - Incompatible eeprom
  • F10 - Pressure switch not sensing correctly
  • F11 - Pump cannot be activated
  • F12 - Communication error
  • F13 - Dryer fan or dryer thermisotor fault
  • F14 - Dryer element fault
  • F15 - Dryer element relay fault
  • H20 - Not fillings. Check tap, hose and inlet valves
  • LOCKED - Check interlock
Fault codes for LCD EVO2 and V4 Washers
  • F01 - Motor traic short circuit
  • F02 - Motor jammed or tacho detached
  • F03 - Wash thermistor open/short circuit
  • F04 - Pressure switch jammed on empty
  • F05 - Pressure switch jammed on full - Check pump for blackages.
  • F07 - Heater relay stuck
  • F08 - Heater relay stuck
  • F09 - Setup error
  • F10 - Pressure switch not sensing
  • F11 - Pump cannot be activated
  • F12 - No communication between cards
  • F13 - Drying thermistor open/short circuit
  • F14 - Drying element faulty
  • F15 - Dryer element relay fault
  • F17 - Interlock error
  • F18 - Communication error
  • H20 - Not filling. Check tap, hose and inlet valves

Fridges and Freezers
  • F1 - Freezer thermistor open circuit
  • F2 - Freezer thermistor short circuit
  • F3 - Fridge thermistor open circuit
  • F4 - Fridge thermistor short circuit
  • F7 - Evaporator thermistor open circuit
  • F8 - Evaporator thermistor short circuit
  • F9 - Temperature set switch open circuit
  • FA - No feedback from Baffle
  • FB - Fridge Baffle motor operating continuously
  • FE - Defrost time out
Dishwashers
  • F10 - Fill or empty time out. Check that the hoses are not kinked, that the taps are on or whether the drain pump or hose is blocked.
  • F11 - Heater timed out. The heater has not reached the required level.
  • F20 - Temperature under range
  • F21 - Temperature over range
LCD Dishwasher Models
  • A01 - Float switch
  • A02 - Open/Short circuit heater relay
  • A03 - Short circuit on thermistor or Time-out drain- Check filter for blockages then book a repairif the problem persists.
  • A04 - Unable to reach or sense temperature within 70 minutes
  • A05 - Pressure switch has not been reset
  • A07 - Open/Short circuit wash motor triac
  • A08 - Open/Short circuit auxiliary wash motor triac
  • A09 - Open/Short circuit with main wash traic
  • A10 - Open/Short circuit fill valve traic
  • A11 - Half load valve traic or alternating motor action
  • A12 - Open circuit heater rely
  • A13 - Open/Short circuit dispenser traic
  • A14 - Drain hose too low causing syphoning. Check drain hose.
  • H20 - Check tap and pressure of incoming water.
Hotpoint Tumble Dryers
  • F1 - The level of required dryness has not been reached within the time period. Check that the correct programme has been selected
  • F2 - Thermistor or sensing circuit failure
  • F3 - Heater plate over temperature. Check the filter and vent hose for a possible blockage



...Follows--->

on Jan 10, 2010 | Hotpoint Ultima WF860 Front Load Washer

1 Answer

F02 fault hot point washing machine


Thats a Motor Fault code will prob need new Module Hotpoint direct will be the cheapest unless your in Kent

Dec 16, 2013 | Hotpoint Ultima WF860 Front Load Washer

2 Answers

F- code 02


How to fix a Whirlpool Duet & Duet sport error code F02. Repairing your F02 error code can usually be done without ordering parts. Tools needed to repair your Duet F02 error code are towels and a quarter inch socket.

Tip the washer back at a 45 degree angle. On the bottom panel there are three or four screws, with the screws removed the panel will slide down and off. With the lower access panel now removed you will have access to the washers drain pump clean out.

With the water already bailed from the washer you can twist the filter head counter-clockwise to remove. Twisting the filter head counter-clockwise will loosen filter so it can be pulled out. With the filter out, clean and install back into washer.

Run a quick cycle to ensure the washer is back up and running and the F02 error has disappeared. If the error comes back it may require you to clean the drain pump filter again.

Dec 03, 2012 | Whirlpool Duet GHW9150P Front Load Washer

1 Answer

WHAT DOES F 02 FAULT MEAN ON THE AQUARIUS W740


"F02 = Motor jammed or tacho detached".

Check the motor hasn't jammed up somehow, or that the small tacho coil (the thing that detects the speed of the motor) on the end of the motor hasn't dropped off (tip the machine back and it's in between the brushes - it should be held in place with a clip. If it's hanging loose it's the fault)

This fault code basically means the PCB cannot detect any impulses from the tacho coil on the motor, so the main implication is that the motor is just not running. However, because other fault codes cover most of the other motor faults, the PCB thinks the motor may be physically jammed. That is, as far as the PCB is concerned, it is supplying the motor with power, but it can't detect the motor is running.

Aug 30, 2011 | Hotpoint Aquarius WF215 Front Load Washer

1 Answer

Y@emc.comI have a Whirlpool Duet Heavy Duty frontload washer posting an F02 error shortly after a cycle is started. What does F02 mean?


Hi from retired Englishman in SW France,
My listings shows Whirlpool's 'F02' as 'drainage problem'.
I would gently suggest as a first step that you clean the drain motor/pump lint tray/filter. So many 'faults' are caused by blocked filters and many machines will not even go to rinse or spin or release the door lock if there is any water still left inside.
Here are my complete and generic guidance notes for checking both the drain motor filter and the drain motor ;-0)
If you are unsure where the filter is, it is often behind the front lower (kick) panel (or in some machines at the rear in an awkward position!). These panels are either held on by (plasic) screws or will just pull off. Most filters are held in by a round cover/knob. Sometimes the filter will not come out with the cover and you will have to persuade it to come out to play.

REMOVE POWER AND ENSURE YOU HAVE A WATER RECEPTACLE/RAGS TO SOAK UP THE WATER WHICH IS BOUND TO POUR OUT (alternatively use a wet vac as sensibly suggested by VinnyB1234!)
It's surprising what people have found in theirs! It is always worthwhile checking it on a regular basis.
Now- whilst the filter is removed it is normally possible to see the drain motor and ensure it is not jammed by a foreign object such as a needle or a toothpick. It should be able to be turned by hand/finger- the power IS OFF!
At this point it is also possible to test if the motor works. No clothes or water in the machine, select a spin cycle and put the power back on. You should be able to see the motor turning at some point, possibly straight away. Using something suitable like a glove see if it is easy to briefly slow the motor down. If it is easy then the motor is malfunctioning.

If this has assisted you please consider a 4 thumbs up for the rating.
Thanks and good luck!
John C

Jul 13, 2011 | Whirlpool Duet GHW9150P Front Load Washer

1 Answer

Showing f02


Error Code F02 = Motor jammed or tachogenerator detached

Check the motor hasn't jammed up somehow, or that the small tacho coil on the end of the motor hasn't dropped off (tip the machine back and it's in between the brushes - it should be held in place with a clip. If it's hanging loose it's the fault)

This fault code basically means the PCB cannot detect any impulses from the tacho coil on the motor, so the main implication is that the motor is just not running. However, because other fault codes cover most of the other motor faults, the PCB thinks the motor may be physically jammed. That is, as far as the PCB is concerned, it is supplying the motor with power, but it can't detect the motor is running. This fault is not caused by worn carbon brushes because on these washing machines, an open circuit on the motor causes the washing machine to do nothing at all. It would not fill, or empty (as well as the motor wouldn't run) although the indicator lights would work. These washing machines do not produce an error code for open circuits in the motor.

Hope this helps (remember to rate and comment this answer)

Apr 01, 2011 | Washing Machines

2 Answers

Fault F 02


F02 is listed as a motor

jammed or tacho failure.



Check that the motor is not siezed or damaged. Try turning the drum by hand. Does it turn easily and freely? Are there any strange noises from the motor area?



Check for broken wires from the motor plug to the main control board.

Check the main control board for signs of damage or burning.

Check that all plugs are firmly seated on the control board and into the motor.



If there's nothing obviously wrong I'd check the carbon brushes in the motor.



After that, if it's all checked out ok, time for the engineer.



As it could be costly on parts, ie. possibly a motor and a main pcb.

Apr 06, 2010 | Hotpoint Ultima WF860 Front Load Washer

1 Answer

Hotpoint ultima wt721 error code fo2 showing! will not work properly!


Error code F02 means the motor has jammed, and or the tacho is loose or broken. .Check the motor hasn't jammed up somehow, or that the small tacho coil on the end of the motor hasn't dropped off (tip the machine back and it's in between the brushes - it should be held in place with a clip. If it's hanging loose it's the fault)

This fault code basically means the PCB cannot detect any impulses from the tacho coil on the motor, so the main implication is that the motor is just not running. However, because other fault codes cover most of the other motor faults, the PCB thinks the motor may be physically jammed. That is, as far as the PCB is concerned, it is supplying the motor with power, but it can't detect the motor is running. This fault is not caused by worn carbon brushes because on these washing machines, an open circuit on the motor causes the washing machine to do nothing at all. It would not fill, or empty (as well as the motor wouldn't run) although the indicator lights would work.

Nov 03, 2009 | Hotpoint Ultima WF860 Front Load Washer

1 Answer

Fault message


Yes, F02 is a fault code, and is indicating a problem with the motor, it means that the motor is jammed, or the tacho is broken or detached. The tacho being a magnet on the end of the motor away from the pulley.
You will have to remove the motor to see if you can see anything obvious.
If you cannot sort it yourself, then I would recommend that you call an engineer.
You would not find an explanation for this error in the handbook.

Please rate my fixya solution.
Thanks.

Feb 07, 2009 | Indesit W 123 Front Load Washer

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