Question about Fax Machines

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Borthers Intellifax 2800

We cannot make a copy, nor can we send a fax - it always says "receiving" when we want to send. Can you help?

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Try to unplug the machine and plug it back.

Posted on Jul 24, 2008


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Open up the document feeder and clean the small glass. If the line is more than 1/4 inch wide you have a bad scanner block.

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BROTHER FAX MACHINE 2800


Your Brother machine#s Sleep Mode function reduces power consumption while the machine is idle. You can adjust how long your Brother machine is idle (between 00 and 99 minutes) before Sleep Mode is initiated. Please note that the default setting is 00 minutes, and the timer automatically resets itself after the Brother machine receives a fax,receives data from your PC, or makes a copy. To adjust your Brother machine#s Sleep Mode setting, please follow these steps:

1. Press MENU/SET, 1 (General Setup), 7 (Sleep Mode).

2. Use the dial pad to enter the amount of time the fax machine is idle before Sleep Mode is initiated (00 to 99 minutes).

3. Press the MENU/SET key to confirm your choice.

4. Press the STOP/EXIT key to exit the menu.

NOTE: If you frequently print, copy, or fax, set the idle time long
enough to insure that you will not always have to wait for the Brother machine to warm up.

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It could be that your sending fax is sending paper not facing the scanner. In that case tell them to turn the paper over to send. Other than that, it could be that the telephone lines are so dirty that the fax protocl fails at the check frame signal. You will have to adjust the equalisation and line attenuation. Don't count on the telephone company to help you, they always want you to do everything 1st before they will admit to any fault on their part.

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