Question about Sony Handycam HDR-HC3 HDV Digital Camcorder

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Sony HDR-HC3 Problem

My camera will not take tape any more due to the face that a part from the inside fell off. I would like to open the camera to see just where it should go but can't figure out how to take the camera apart. I contacted Sony about repairing the unit and they said it would be about $500! So, that's why I'm trying to do it myself, I just need to know how to take it apart.

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Humm, interesting.... You need proper service manual to open n repair this expensive camera. Service manual is available on charge basis.

Posted on Jul 24, 2008

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Error c:31:23 keeps flashing on my sony digital camcorder. i also have a piece of with a black rubber surrounding that fell out of the camera could anyone tell me what this could be. how it cud have fallen...

oops! That part belongs inside the tape drive - it's probably a tape post. You'll need to have it repaired - the error you're getting is a mechanical error. Which make sense because a part is missing.

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1 Answer

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you will need a tech to do so..iys not a big job for a good technician
hope that will help...
regards Alan

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Without knowing what kind the tape is, it is impossible to get answer for your question. Let's be specific on the kind of tape, wwhere the metal is, etc.

Aug 15, 2010 | Sony Video Cameras

1 Answer

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This type of problem occurs due to missing pinch roller in tape mechanism. This is black cylindrical part that put the tape with capstan shaft, it has rubber coating on it.
Open tape compartment and check right side guide, you will see bit thick black pinch roller along with right guide, if its not there, find it inside camcorder by taking it apart and install it.

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1 Answer

Receiving a beeping noise and error code of C:31:22

the error is related to S REEL TABLE , which usually ocuurs due the amount of tension with
new tape , u can't solve this problem ur own .. u need to take it to the service centre as they will
do tape path alignment for the same .

Jul 23, 2009 | Video Cameras

1 Answer

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Hi there.
Sometimes a gentle slap with the palm of your hand with the door facing towards the ground does the trick, make sure you power it off then on press eject while you gently slap it.

Good luck and thanks for using FixYa!!

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Video camera displaying Error code C:31:23

I have been fighting the same problem. I just now picked up the camera and a small rubber roller fell out of the tape door area. I was not sure where it came from but looking closer there are 4 small rods sticking up on the right side inside the area where the tape is located. It looked like this was where the roller went so I placed it on the center rod and replaced the tape. This solved the problem and I am now able to view and recored as before. There most likely is a part that has either fell or broken off or is loose inside the tape area.

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