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Windows live mail error 554.... help im lost


Hi,

I run two email accounts through windows live mail. My hotmail account works fine but i am only able to recieve email from my second account, an email account through westnet. (www.westnet.com.au) When i attempt to reply to an email from this account i am faced with the following error message:

The message could not be sent. The authentication setting might not be correct for your outgoing e-mail [SMTP] server. For help solving this problem, go to Help, search for "Troubleshoot Windows Live Mail", and read the "I'm having problems sending e-mail" section. If you need help determining the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was …..

Subject 'Read: '
Server Error: 554
Server Response: 554 <…. >: Recipient address rejected: Access denied
Server: 'mail.wn.com.au'
Windows Live Mail Error ID: 0x800CCC79
Protocol: SMTP
Port: 25
Secure(SSL): No

Please help, i have tried to following the windows troubleshooting guide but it never seems to work. I am not very good with technical problems.

Thanks.
Jessie

Posted by on

  • Niels Boehme May 11, 2010

    Did this work before? Is Westnet.com an isp?



    Many isp's will block mail sending from their server unless you (customer) connect directly to them. It prevents their server being used as a spamming source.

×

2 Suggested Answers

  • 83 Answers

SOURCE: I have been using windows

G'day,

All of the documentation on the westnet.com.au site shows that your "Outgoing mail server" should be set to "mail.westnet.com.au", not "mail.wn.com.au". Please check both of your accounts in Windows Live.

If this doesn't fix your proble, could you please repost the settings for your two accounts so that I can compare them?

Posted on Jul 24, 2008

  • 40 Answers

SOURCE: The message could not be sent because one of the recipients was rejected by the server. The rejected e-mail address was 'a.tia62@yahoo.com'. Subject 'testing', Account: 'mail.eastern.com.ph', Server:

Greetings,
this is a server rejected recipient error message for Outlook/ outlook express. mainly if this is a correct email address that you were trying to send the email on then you need to check for the configuration settings for Outlook express.
Goto Outlook express- higlight mail tab- select the user a/c- click properties on right- goto server tab check that server is
incoming: pop3.eastern.com.ph
outgoing: smtp.eastern.com.ph
click save
Regards,
TechSup1

Posted on May 01, 2009

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Which email account there are many ?

It is not uncommon for users to forget their user names and passwords, especially when trying to access an email account not often used.
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Log in to your alternative email address and click the email provided.
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http://help.yahoo.com/l/us/yahoo/mail/yahoomail/account/account-10.html
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Which email account ?

Erase Email Addresses in My Computer


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Deleting email addresses manually from these programs does not actually completely erase them from your computer.


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G'day,

All of the documentation on the westnet.com.au site shows that your "Outgoing mail server" should be set to "mail.westnet.com.au", not "mail.wn.com.au". Please check both of your accounts in Windows Live.

If this doesn't fix your proble, could you please repost the settings for your two accounts so that I can compare them?

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