Question about HP PC Desktops

1 Answer

Mouse roller ball on mouse is sticking mouse is new

Posted by on

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that gotĀ 5 achievements.

    Governor:

    An expert whose answer gotĀ voted for 20 times.

    Scholar:

    An expert who has written 20 answers of more than 400 characters.

  • Expert
  • 125 Answers

You can remove the roller for cleaning by untwisting the locking cap on the bottom of the mouse. Usually you have to clean the shafts that are turned by the ball. There are two, one for left-right, one for up-down, and there is a spring loaded roller. There is a gummy buildup on these that prevents smooth operation. I use a sharp knife to gently scrape it off. If the shafts are still sticky you may have to dissassemble the entire mouse. Hardly worth the effort unless you have some kind of high powered mouse with special features. BUT, this is not a symptom of a new mouse.

If it is new and does not work, you should consider returning it.
Also, consider an optical mouse. They do not have this problem.

Posted on Jul 24, 2008

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Roller ball mouse only goes from side to side


Try cleaning the mice. Remove the ball and clean the dirt from the north/south internal roller.

Nov 07, 2013 | IBM NetVista M41 PC Desktop

Tip

How to Clean Your Mouse


<p><b><span>Roller Ball Type:-</span></b><br /> <p><span>For cleaning your mouse you have to do the following work.</span><br /> <p><span>1. Disconnect the mouse from your computer CPU.<br /> 2. Turn the mouse upside down and twist the roller ball retaining ring in a counter-clockwise direction to remove the ring.<br /> 3. Remove the roller ball from the mouse cavity.<br /> 4. Wash the roller ball with warm soapy water and put it in dry place.<br /> 5. Replace the dry roller ball back into the mouse cavity.<br /> 6. Replace the roller ball retaining ring and twist it clockwise to tighten.</span><br /> <p><b><span> </span></b><br /> <p><b><span>For Laser type Mouse:-</span></b><br /> <p><span>A laser type mouse requires very little care. Internally, there isn't anything required of you. If it should get a little dirty on the outside, just dampen a soft cloth with water and wipe it until it is clean.</span><br />

on Dec 24, 2010 | PC Desktops

Tip

Mouse Balls ! How to clean a cranky mouse


This applies to ball type mice not the optical type.

If your mouse has stopped moving the cursor but the buttons still work or it isn;t as smooth as it used to be then this tip should help fix that. A lot of people will go out and buy a new mouse when all they needed to do was clean it.

To clean your mouse all you need is some rubbing alcohol, paper towels, cotton swabs and sometimes a pair of tweezers.

First thing to do is open the cover on the bottom and take the ball out. Use your thumbs to twist the cover and it will unlock. Set these aside we will clean them last.

9cdae60.jpg

Now look in the cavity and you will see a couple of wide rollers. These are what the ball rubs against and these in turn are used to generate the position signals to your computer. When they get dirty they won't roll and the result is that the mouse doesn't think it has moved. When you look at the rollers a dirty one looks like the photo.
76a8437.jpg

The grey can be a a few things usually a mix of oils and dust. And sometimes it is lint. Soak one of the swabs in alcohol and wipe the roller. You will have to clean a spot then rotate the roller to clean a new area. When the stripe or buildup is gone then go to the next one. This takes a minute or so per roller so it is quick. If the buildup is stubborn you may need to scrape it off then clean.

The next thing to clean is the ball using a paper towel with alcohol. Just give it a good wipe and let it dry. Next clean the cover and the bottom of the mouse body. You may want to clean the surface you use the mouse on as well.

Replace the ball, replace and lock the cover in place and you are done.

The mouse should work normally now. If it still doesn;t it can be due to wear or lint on the internal sensors. However cleaning the mouse like this fixes it about 99.99% of the time.

on Apr 13, 2010 | PC Desktops

2 Answers

Mouse Cursor just goes Vertical, Up and Down can't do anything else, or Horizontal.


Try with another mouse. If the mouse is with a ball, open the mouse and clean the wheels inside.

Feb 28, 2011 | E-Machines eMachines Desktop PC

1 Answer

I started my desktop and the mouse will only move side to side not up and down


Try using another mouse and see if the problem stays with the mouse or not. If you are using a ball type mouse instead of an optical mouse then there might be dirt inside the roller ball assembly.

Feb 16, 2011 | Dell Inspiron 531s Desktop Computer

1 Answer

HP Pavilion vertical scroll bar resists pointer movement, moves erratically on its own


If you're using a ball mouse: Take the ball out and rub it on your jeans. Then clean the rollers while holding the mouse upright. Side to side motion will remove any gunk.
If you're using a laser mouse: Get a solid mouse pad. Repeating patterns (as in stripes or text and wood grain) cause mouse to get confused.

Sep 12, 2010 | HP Pavillion s7420n PC Desktop

1 Answer

Poor mouse movement


If you remove the ball, look inside there are 2 white rollers(they may ba a different color) that touch the ball as it moves, there will be build up of gunk on them from the ball, use an exacto knife or something small to scrape the stuff off of them.

Apr 16, 2009 | PC Desktops

2 Answers

Mouse only moves up and down not side to side


If it is a PS/2 mouse with roller ball, the horizontal wheel sensors are gone. No sense in trying to fix this roller ball PS/2 mice are really cheap. As far as the USB mouse you may have to install a driver. Depends on the operating system.

Mar 02, 2009 | IBM NetVista M41 PC Desktop

1 Answer

My mouse sticks when i move it


as in the mouse or the mouse pointer?
if its themouse, take out the mouse ball and clean it. if its a lazer mouse wipe it down and check the surface

Sep 07, 2008 | PC Desktops

1 Answer

My Compaq Evo N400c,the mouse keeps going in differt directions and i need help on how to fix it?


turn over the mouse and see if the is a cover around the ball and turn it counterclockwise this will release the ball dont lose the ball ok now look at the rollers and see if they are really dirty use a stiff object or even a toothbrush works well to get the lint off of the rollers make sure you clean all of them then put the ball back and put the cover back on and try it it swhould be better now good luck !!!!

Aug 09, 2008 | Compaq PC Desktops

Not finding what you are looking for?
PC Desktops Logo

Related Topics:

32 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP PC Desktops Experts

Fred Sops

Level 2 Expert

271 Answers

john smith

Level 2 Expert

366 Answers

Gavindu Dileepa

Level 1 Expert

10 Answers

Are you a HP PC Desktop Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...