Question about Sharp Televison & Video

2 Answers

On my TV certain shows (Craig Furgerson, Oprah, The View)on different networks,a black rectangle, about 1/3 of the picture, appears. I cannot remove it.

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  • Anne Cowan Jul 24, 2008

    I own a Sharp TV Model LC-32AV22U

  • Anne Cowan Jul 24, 2008

    Thanks for your help. It worked.

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2 Answers

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  • Sharp Master
  • 13,433 Answers

Heres something I found for you to try

Quote
moskilarock

"
just solved the problem for the Sharp Aquos black box. The menu button on the remote only lets you set up the cc. The bottom of the remote has a little door, open that and there is a cc button. If you press cc, a little box will appear on the screen, one of the lines tells you the size of the box. Scroll to that line, keep hitting the cc button until it says off. I had to do it for a few stations individually, but the problem appears to be solved.
"

Posted on Jul 24, 2008

  • Ekse Jul 25, 2008

    You need to press "accept" on the solution which solved the problem.



    Thanks,

    Ekse

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  • Master
  • 2,267 Answers

That box appears to be from the close caption feautre. If you have the original remote you can disable using the menu and go to audio functions and look for close caption to turn it OFF.
Do you have the user's guide for this TV?
If you do not, could you provide the model number of your TV?

Posted on Jul 24, 2008

  • Jaime Hernandez Jul 24, 2008

    Click here to download the user's guide and go to page # 27 to turn close caption OFF. You might have to do it for every channel that is giving the CC box.

  • Jaime Hernandez Jul 24, 2008

    Would be please be able to rate the solution that worked for you?

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1 Suggested Answer

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Posted on Jan 02, 2017

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Good Day;

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I f you can't find it, then, reply and I will give better instructions when I get into my shop next week.

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