Question about Rowenta DG-980 Iron

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Where to take iron to Change the switch

I' m not able to turn on switch, is broken, I found the part but I do not know where to take it to be change, I live in Miami, Florida. Please let me Know if you have a Center here where they can change for me. where can I buy the screw driver to change in case there is not service center.

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Hi, this is not local, but it is Rowenta USA' service center for the east coast is in NY, but you may find this website helpful: http://www.rowentausa.com/rowenta/frame.aspx?page=http://www.rowentausa.com/rowenta/Consumer+Care/Warranty+information/warranty+information.htm?RblCategory=Warranty

Cut and paste this in the address field of your browser...if you need documentation, you may have to also download Acrobat Reader to view and print out documents. Hope this helps,

FYI, replacing the part if it is the correct one is fairly easy, but it does take a electro-mechanical knowledge, specialized tools (that is why they use multipoint Torx security screws) and because small appliance repair is dealing with appliances that you or an unsuspecting significant other could use and get hurt if the repairs are not done properly, so do find a local, but make sure they are reputable, by preferably a referral, get a written estimate and insist on the old parts(s), as required by most state/local licensed businesses.

Posted on Jul 26, 2008

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There are several small appliance repair shops listed in the yellow pages. I found numerous listings in Miami.

Posted on Jul 24, 2008

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The On/Off button is broken and will not turn either direction.


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MY Rowenta Superpress 050 iron is not getting hot. Thank you.


The first thing to check is the electric socket outlet the iron is plugged in to.
Plug something in that you know is working o/k ,this will prove whether it is the socket or the iron.
If the socket is o/k then the next thing to check is the plug on the iron.
Undo the plug if it has a removeable cover, and check that the connections are good, and check the fuse if it has one, if you are not sure about the fuse, then change it for one that you know is o/k.
If it is a sealed plug then check the electric cord is not chafed or broken near the plug.

Check the cord at the point where it goes into the iron also.

If you are satisfied that all is o/k then the fault is in the iron.
I do recommend that you proceed no furher, unless you are fully competent with electrics, and know what you are doing.
If you are satisfied that it is faulty.It is usually cheaper to buy a new iron, rather than trying to repair it.
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It sounds to me like the thermal cutoff switch has blown. Irons have these as a safety device similar to a fuse to protect against fire in the event the iron gets too hot. These are not very costly to replace. Here is a link to where you can buy them:

http://www.welco.com.cn/?gclid=CJiWv7TN2ZQCFQpzHgodl1LXQQ

, Make sure you get one of the exact same cutoff point as the one designed for your Iron. If you put in a higher temp device it will be harder to blow but will make the iron dangerous as it may cause a fire if it over heats. Some shady repair men will just bypass this and the iron will work again fine but this is a dangerous practice as it directly puts you of danger. If you do have it repaired at a shop demand for the old thermal cutoff from your unit when you drop it off so the tech will know you know what is wrong with it and that you will check to make sure that it has really been changed. This will also not give him the chance to over charge you when he knows you know it is only a 1 dollar part and easy to change.
This device is very easy to change, If you can open your iron you could easily do this yourself. The part, as you will see on the site where you buy them, only has 2 wires one comming out of each end. You simply cut out the old 1 and replace it with the new one. You do not even have to worry which end goes where. It is like a fuse, it works the same either direction. You have to buy some wire crimp connector to connect it, you can not just solder it in due to the heat in the iron. In a pinch you could just securely twist the ends of the leads with the leads from the old cutoff if you clip the leads from the old cutoff real close to the device. This will leave you with plenty of wire to get a good twist. I always use the crimp connectors so it looks more professional.
Anyway, I hope you found this to be helpful and if you need more help feel free to ask me. I will stay with you on this until we have it fixed.
George

Jul 11, 2008 | Rowenta Professional DX8800 Iron

2 Answers

Philips low cost iron box


It sounds to me like the thermal cutoff switch has blown. Irons have these as a safety device similar to a fuse to protect against fire in the event the iron gets too hot. These are not very costly to replace. Here is a link to where you can buy them:

http://www.welco.com.cn/?gclid=CJiWv7TN2ZQCFQpzHgodl1LXQQ

Make sure you get one of the exact same cutoff point as the one designed for your Iron. If you put in a higher temp device it will be harder to blow but will make the iron dangerous as it may cause a fire if it over heats. Some shady repair men will just bypass this and the iron will work again fine but this is a dangerous practice as it directly puts you of danger. If you do have it repaired at a shop demand for the old thermal cutoff from your unit when you drop it off so the tech will know you know what is wrong with it and that you will check to make sure that it has really been changed. This will also not give him the chance to over charge you when he knows you know it is only a 1 dollar part and easy to change.
This device is very easy to change, If you can open your iron you could easily do this yourself. The part, as you will see on the site where you buy them, only has 2 wires one comming out of each end. You simply cut out the old 1 and replace it with the new one. You do not even have to worry which end goes where. It is like a fuse, it works the same either direction. You have to buy some wire crimp connector to connect it, you can not just solder it in due to the heat in the iron. In a pinch you could just securely twist the ends of the leads with the leads from the old cutoff if you clip the leads from the old cutoff real close to the device. This will leave you with plenty of wire to get a good twist. I always use the crimp connectors so it looks more professional.
Anyway, I hope you found this to be helpful and if you need more help feel free to ask me. I will stay with you on this until we have it fixed.
George

Nov 25, 2007 | Irons

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