Question about HP PSC 1210 All-In-One InkJet Printer

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Document will not print

When I try to print document the computer reads printer offline. I have checked the connection; the outlet for my usb cord is very loose could this be the problem and if so should I just purchase another printer?

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1. try right clicking the printer icon & use printer online
2. make sure print queue is zero otherwise delete them then try printing again

Posted on Jul 30, 2008

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The client informs you that they are unable to print. What troubleshooting steps would you take to resolve the problem?


1. Turn the printer off. Unplug the power-cord from the wall-outlet. Plug it back in, turn it on, and try again.
2. If the printer's power-cord is connected to a power-bar or UPS (Uninterruptible Power Supply), ensure that the power-bar (or UPS) is turned on. Try some other appliance in that same electrical socket.
3. Is the printer on a "wired" or "wireless" network? If so, check that the printer has obtained an IP-address that does not conflict with other computers on the same network.
4. Is the printer connected via a USB cable to one computer? If so, change the USB cable to a "known-good" cable.
5. On the computer, click "Start" and then "Settings" and then "Control Panel" and then "Printers". Select the printer. Ensure that there is *NO* check-mark in front of "use this printer offline".
Select the printer, and "show queued print jobs" -- there should be some. If there are no entries, you need to select this printer as part of the 'print' dialogue inside Microsoft Word (or NotePad

May 20, 2014 | Brother MFC8910DW Laser Multifunction...

1 Answer

Printer offline


You did not specify if printer was formerly working, the model # of the printer, or what version of Windows you are using. All this information is needed for successful troubleshooting. However, the below is general resolution for your problem:

"Offline" means your computer cannot "see" the printer as connected and powered on.

In order of things to try:

1. Turn printer OFF. Unplug USB cord from printer (or other end from computer). Wait at least 30 seconds. Plug USB cord back in. Turn printer back on. Does it still show as "offline" under Start --> Devices & Printers?

2. Try replacing the USB cord (yes, they can and do go bad).

3. Turn printer off. Unplug USB cord.
Under Windows Start --> Printers and Devices:
RIGHT click the Konica printer icon. Select "uninstall" (or "remove device") and follow through until printer is successfully UNinstalled. If there is other Konica software installed, remove it also (via Start --> Control Panel --> Add/Remove Programs -or- Programs & Features).

4. Reboot your computer. Follow manufacturer printer installation procedure, step-by-step (consult mfr website if you do not have a printed installation manual). Do not plug in USB cord or turn on printer until instructed to do so.

If all else fails:

Ignore any manufacturer installation instructions.
Do # 3 only above.
Reboot computer.
Plug in printer and connect it to computer.
Let Windows try to automatically install it (in most cases, Windows can install the "basic" print drivers, which are smaller and sometimes more stable than the fancy drivers and excess software the manufacturer wants you to install).

If still no go, you probably have a dying or dead printer. Consult manufacturer website for help.







Mar 07, 2014 | Konica Minolta Office Equipment & Supplies

1 Answer

Status light blinks orange


Unfortunately, if the Status light is blinking Red, the printer is reporting an internal failure. Try turning off the printer and then turning it back on after a few seconds. Another reset to try: unplug the power cord from the printer and from the wall outlet. Also remove the USB cable from the printer and computer. Wait a few minutes and then reconnect the power cord. Turn on the printer (if it doesn't turn on again). Then check the error light. If it doesn't recur, plug in the USB cable (printer and computer). You may want to try a new USB cable or a different USB port on the computer. Try printing again.

If the error repeats, you will need to contact Brother if the printer is under warranty or your service provider if you have a contract covering the unit. If the printer is out of the warranty period, decide if it is worth the effort to get a diagnosis and repair.

I hope this helps.

Cindy Wells

May 11, 2013 | Brother DCP-8060 Laser Printer

1 Answer

Can't print. Lexmark has an x by offline


A quick fix for most communication errors can be achieved by resetting the printer and/or rebooting the PC. Simply disconnect the printer from your computer (if USB connected)> reboot your pc > unplug and re-plug the printer into the power source to reset it. When the printer turns on, reconnect it to your computer (if USB connected). Then try to print again once the computer fully recognizes the USB connection or when the WiFi light on the printer turns solid green (if WiFi connected.).


If that doesn't help, try the steps below:

  1. Disconnect the USB cable connecting the printer from your computer.
  2. On your computer, go to Control Panel > Printers and Faxes.
  3. Delete the Lexmark print object.
  4. Reboot computer.
  5. Re-brick your printer by pulling out the power supply - black box where the power cord is plugged into on the back of the printer, and re-plug after 30 seconds.
  6. When the printer turns on, reconnect it to the computer.
  7. Wait until your computer fully recognizes the USB connection. To check, go to Control Panel > Printers and Faxes. If you see a new Lexmark print object in the list, try to print a document to verify that the problem is fixed.

Mar 10, 2012 | Lexmark X6150 All-In-One InkJet Printer

1 Answer

Myy Brother MFC5460 will not print at all. Printer status says it is ready, but the printer never receives the print material. The information remains in the print queue. Work Offline is not checked, so I...


How is it connected?
If its connected via usb cable just follow the steps below:
1. Make sure that Mfc5460cn lcd shows date & time. 2. Disconnect the usb cable from the computer and printer. 3. Turn off the printer and unplug it from the power outlet. 4. On the computer, cancel the document on queu. Go to printers folder and right click on the Mfc5460cn icon and left click on cancel all documents. 5. Reconnect the usb cable from the printer then to your computer. Make sure that it is connected securely. 6. Plugged the printer back to the power outlet and then wait for the lcd to show date & time. 7. Open the printers folder again. Make sure that the status is ready document 0 8. Right click on MFC5460cn then left click on properties. ON the lower left side of the window click on print test page.
The printer should print a test page. And it should work,
Hope this helps. Rate if it works. Thanks

Apr 09, 2011 | Brother MFC-5460CN InkJet Printer

1 Answer

Printer is offline and will not print. Restarting does not help.


When you double click the Printer and Faxes icon in the Control Panel you will see the printer that your computer is currently using. See.... if the printer image is clear it is online and ready to use, if its blurred then its in offline mode and cannot be use.

To correct offline printer.. some possible reasons is on the usb cable.. check if there is no open wire along the cable...Inserting the USB connector on the other usb slot of the cpu sometimes work just wait first until it is read.

If the printer is still blurred and offline after checking the usb connection, the 2nd thing to do is check the properties of the printer if it is set to offline mode. how? Double click your printer icon. It will display the print jobs window. Click on the Printer tab and uncheck on the "Use printer Offline". Cancel all pending print jobs, close the printer window and try again to print.

Aug 10, 2010 | Office Equipment & Supplies

1 Answer

I have a cannon inkjet mp560. when ever I try to print it says "printer is offline" or "printer is not responding. I've tried unplugging the usb cord and turned it off and restarted it, but it will not...


When you double click the Printer and Faxes icon in the Control Panel you will see the printer that your computer is currently using. See.... if the printer image is clear it is online and ready to use, if its blurred then its in offline mode and cannot be use.

To correct offline printer.. some possible reasons is on the usb cable.. check if there is no open wire along the cable...Inserting the USB connector on the other usb slot of the cpu sometimes work just wait first until it is read.

If the printer is still blurred and offline after checking the usb connection, the 2nd thing to do is check the properties of the printer if it is set to offline mode. how? Double click your printer icon. It will display the print jobs window. Click on the Printer tab and uncheck on the "Use printer Offline". Cancel all pending print jobs, close the printer window and try again to print.

Aug 10, 2010 | Office Equipment & Supplies

1 Answer

I have a Canon Pixma MX330 color printer. It gets used only occasionally, usually to print brochures and the like. I recently switched it to copy mode by pressing the "copy" button on the front; now it...


When you double click the Printer and Faxes icon in the Control Panel you will see the printer that your computer is currently using. See.... if the printer image is clear it is online and ready to use, if its blurred then its in offline mode and cannot be use.

To correct offline printer.. some possible reasons is on the usb cable.. check if there is no open wire along the cable...Inserting the USB connector on the other usb slot of the cpu sometimes work just wait first until it is read.

If the printer is still blurred and offline after checking the usb connection, the 2nd thing to do is check the properties of the printer if it is set to offline mode. how? Double click your printer icon. It will display the print jobs window. Click on the Printer tab and uncheck on the "Use printer Offline". Cancel all pending print jobs, close the printer window and try again to print.

Aug 05, 2010 | Canon PIXMA MX330 Multifunction InkJet...

2 Answers

Problems with printer


try to check the USB cord between the printer and the PC if it is connected...

Mar 27, 2009 | Canon PIXMA MP530 All-In-One InkJet...

1 Answer

Photosmart 8750 carriage jammed error and skewed printing


SolutionStep one: Perform a power reset and connect the printer directly into the electrical outlet Remove all the paper loaded in the main input tray.
Make sure that the product is turned off. 
Disconnect the USB cable from the back of the product.
Disconnect the power cord from the product.
Disconnect the power cord from the electrical outlet and wait 10 seconds.
Reconnect the power cord directly into the electrical outlet and check for the following.
Make sure that the power cord used is the one provided with the product.
If a computer is connected to the product, make sure that the computer is connected to a grounded (three-prong) wall outlet.
Make sure that the power cord is firmly connected to both the product and the power supply.
Reconnect the power cord to the back of the product.
Press the power button ( ) to turn on the product.
Reconnect the USB cable to the back of the product.
If the issue is resolved, proceed to Step six: Print a self-test page.
If the issue continues, proceed to the next step.

for more information please go to below link>>

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01458822&cc=us&lc=en&dlc=en

Thanks for using FixYa.

Jan 09, 2009 | HP Photosmart 8750 InkJet Printer

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