GE side by side (purchased 2005; don't know exact model)
Woke up this morning and the fridge side was 104 degrees. Everything was melted and disgusting. Freezer side stayed at proper temp, but we removed contents and took to a neighbors and unplugged the unit. What could have caused this and should we bother getting it fixed or just replace?
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We have the exact same problem. But ours is in a vacation home so we have to keep the water turned off all the time. It seems something in the ice line freezes when the fridge is empty. Then, no ice, no water. When we turn the water back on, after a few days of having food in the fridge, it seems to make everything melt and flood the tray then leak out onto the floor all day and night. The fridge temp goes down to 12 degrees when the fridge side is empty. It seems to stabilize when there are items inside. We put several gallons of water inside instead of leaving it empty and it helps with the temp but not with the leaking. We have had service come out several times and they just said, "don't leave it empty and turn off the water when you leave." What good is that? I don't have water or ice for the weekend when I go up to the house! OR I clean up floods the entire time!! Now it's out of warranty. Now that I see it happens to people in their main house, I would just say NEVER EVER EVER BUY FRIGIDAIRE AGAIN!
I have the exact problem. My unit is 6 years old too - purchased in 2004. I have located, after cleaning the coil under the unit, this is not the source of the real problem. I took the upper cover off which houses the main logic board to find if I flicked the comp relay "compressor" the compressor then turned on. I took amp readings before and after they were .2 without the compressor running and 1.3 with the compressor on. The main board will need to be replaced. Personally I will try to locate the actual relay and replace it on the board if possible.
You should check first to see if the condenser coil is dirty ( condenser coil is the Fin type coil you see in front of the compressor ) You can clean this by just brushing it out with a brush .The relay is plugged directly onto the compressor
Check if it is still under warranty - I think that it is usually 2 years.
When in this condition, was the compressor still running ? There was one issue that occurred occasionally on some models - the fridge door has a height adjustment so you can level the 2 doors up. Sometimes, it drops a bit too much, and on models with the fridge door light switch on the top (not the side), it meant that it wasn't turning off the light. Some have 2 lamps (commonly 40W or more each), so you effectively have 80Watts or more of heating running constantly. If your (exact) model has the door switch on the side, this is Unlikely to be the issue.
If the compressor was not running, I could say something like "it might have got stuck in a defrost cycle", but this DOESN'T really fit with the operation of these fridges (no defrost elements in the fridge side). Does this help in any way ??
Self defrost mechanism may have an issue. If it stays on too long you will have excessive temps build up in refrig as well as freezer. There is also a defrost thermostat that is supposed to turn compressor back on when temps get too high - check that out also.
Maytag (owned by Whirlpool since 2005) has issued a recall on the compressor relay due to fires. Whirlpool brands are not listed in the recall but it looks like they should be. The problem goes back to Jan 01 according to the Consumer Product Safety Comission.
check freezer for frost build up and if fan is blowing, check condenser, make sure its clean, and fan blowing,
check vents in refrig. make sure no blockage, controls should be in the middle setting,
check make sure compressor is running