What country was you machine purchased in?
Go to this website: http://www.nespresso.com/#/us/en/coffee_machines/consumer_service/first_time_using_machine
In the top right hand corner, click on the flag; click Choose another country. Choose your country of purchase.
Go to the webage, Using Your Machine for the First Time.
On this page you should be able to find a link to download the Operating Instructions for your machine or a closely related model.
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