Question about Kenmore 64802 Top Freezer Refrigerator

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Freezer is not freezing and refridgerator is not cold enough

Everything in the freezer is thawing out and the refridgerator is not cold enough

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  • Anonymous Jul 28, 2008

    freezer not cold enough

  • Anonymous Aug 11, 2008

    I have the same problem as Evelyn I purchase my refrigertor January 2006 I feel it's too soon to be having this problem I assume that Kenmore was a good product



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Have the freon checked for leaks, also check to make sure the compressor is coming on. If it comes on and is warm, boost freon. If the unit is not coming on properly, check the capasitors and compressor

Posted on Aug 10, 2008


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Posted on Jan 02, 2017


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Freezer is to cold and refrigerator not cold enough. When you open freeze it is always running

Sounds like the fan that cools the lower refrigerator is inoperative or it's fan blades frozen up.
Try defrosting. You will have to remove everything and remove the access panel to the fan to ensure it's fan blades are free and not frozen up. They have a built in inherent safety feature and sometimes they will work properly again when thawed out. More than likely the small fan motor burned out and will need to be replaced. There are appliance parts stores every were or call the mfgr parts department.
Once replaced your can restore your freezer setting to where it belongs. There is a dial that raises and lowers this setting.
The small fan draws air from the freezer and cools the refridgerator. It is also on a thermostat and usually has a dial to set the way it cycles and determines the temperature.

Jun 02, 2011 | Roper RT18DKXKQ / RT18DKXKT Top Freezer...

1 Answer

Refridgerator and freezer not cold enough. Food is thawing and not staying cold enough. Fan is working. not making any weird sounds. No frost build up in back. Vacuumed and wiped down condensor.


Many times a freezer and/or refrigeratordo not work right because of a dirty condenser coil...there are also many otherthings that can go wrong. If you are hearing a clicking or buzzing thencheck out the last two tips.

If your refrigerator is running but warm, then...

Check out these tips that I wrote about that... it is a great place to starttrouble shooting your unit...and something that you can do rather then callinga repair person to do a simple thing for you...

Refrigerator Condenser Coil Cleaning Refrigerator Repair

Refrigerator Troubleshooting Refrigerator Compressor

Refrigerator Compressor Start Capacitor and Start Relay
Refrigerator or Freezer not Cooling or Getting Cold


Mar 20, 2011 | GE GSL22JFPBS Side by Side Refrigerator

1 Answer

Temperatures not staying cold, then getting too cold. First everything in freezer thawed out. Then, fridge wasn't cold enough. We moved everything to freezer just to keep colder (not to freeze). Then, days...

assuming fan now working. clean out vents/ drain holes (make sure no ice in bottom of freezer or in fridge unit)i.e. a total defrost.then check door seals all okay(no air leaks) if unit was trying to defrost itself and you reset to colder it will need to reset itself.....

Feb 11, 2010 | Hotpoint HSS25GFP Side by Side...

1 Answer

Freezer works now and fridge still warm

your right the air is not getting through the cold coil / when you defroated it . did you remove the back of freezer . if not there is still 2 in of ice back there blocking the air flow/ now a good defrost is needed but you need to correct the problem of why this happened . either the timer / heater or defrost termminator is bad . usualy its the heater.. mm hope this helped .. feed back pls

Feb 04, 2010 | GE (PSS26MSRSS) Side by Side Refrigerator

1 Answer

The refridgerator is cool, but not cold.....of course the same for the freezer. the freezer is running, just nor getting cold enough. food is thawing and thermostat is reading almost 40 degress in both...

Je your defrost thermostat, heaters or timer is not working correctly or at all. The freezer has the coils that freeze the freezer and cools your fresh food area. When your defrost does not work these coils become blocked with ice and will not let air from fans pass through!!! Leaving a moderate temp in fresh food area.

Aug 10, 2009 | GE (PSS26MSRSS) Side by Side Refrigerator

1 Answer

Fridge not getting cold enough

The cold from the freezer is piped up to the refrigerator and if that tube gets clogged with frost or ice it will not be able to blow to the cold air into the refrigerator area. I took everything out, unpluged the unit for about 6 hours, till all the frost from the freezer was gone, wiped up all moisture and turn it back on. It worked!

Aug 03, 2009 | Amana ABB1927DE Bottom Freezer...

1 Answer

Freezer coils completely frost (freeze) up--refridgerator warms

Sounds like the defrost timer or something in the defrost circuit. Sears has a complete model number system that is confusing I know. Sears made it that way. Not sure why but look around the cold food door while open and look near bottom on the frame just above the kick plate. The number looks like this, (model No. 253.64802400 for example) Find that number and we can go from there, Thanks, Sea Breeze

Jun 11, 2009 | Kenmore Refrigerators

1 Answer

Freezer not getting cold enough to freeze.

First culprit could be a refrigerant leak and needs to be charged. If the evaporator is frozen solid it won't push enough sub zero air to freeze. Call a trusted ac&or repair man

Sep 23, 2017 | Frigidaire Freezers

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