Question about Kenmore 64802 Top Freezer Refrigerator

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Freezer is not freezing and refridgerator is not cold enough

Everything in the freezer is thawing out and the refridgerator is not cold enough

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  • Anonymous Jul 28, 2008

    freezer not cold enough

  • Anonymous Aug 11, 2008

    I have the same problem as Evelyn I purchase my refrigertor January 2006 I feel it's too soon to be having this problem I assume that Kenmore was a good product

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Have the freon checked for leaks, also check to make sure the compressor is coming on. If it comes on and is warm, boost freon. If the unit is not coming on properly, check the capasitors and compressor

Posted on Aug 10, 2008

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Posted on Jan 02, 2017

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1 Answer

Freezer is to cold and refrigerator not cold enough. When you open freeze it is always running


Sounds like the fan that cools the lower refrigerator is inoperative or it's fan blades frozen up.
Try defrosting. You will have to remove everything and remove the access panel to the fan to ensure it's fan blades are free and not frozen up. They have a built in inherent safety feature and sometimes they will work properly again when thawed out. More than likely the small fan motor burned out and will need to be replaced. There are appliance parts stores every were or call the mfgr parts department.
Once replaced your can restore your freezer setting to where it belongs. There is a dial that raises and lowers this setting.
The small fan draws air from the freezer and cools the refridgerator. It is also on a thermostat and usually has a dial to set the way it cycles and determines the temperature.
Cheers,
TF

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assuming fan now working. clean out vents/ drain holes (make sure no ice in bottom of freezer or in fridge unit)i.e. a total defrost.then check door seals all okay(no air leaks) if unit was trying to defrost itself and you reset to colder it will need to reset itself.....

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1 Answer

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Compact refrigerators that have a freezer compartment do not have seperate controls since they are cooled by the same evaporator and it is not designed to reach true freezer temperatures. It should get cold enough to freeze water for ice. If it were allowed to get much colder there would be problems preventing the refrigerated section from getting too cold. Therefore, you will have to find a setting that provides a good compromize. You should be able to keep frozen dinners and such cold enough to prevent them from thawing but I would not store meats too long in that freezer and ice cream will get soft. I hope this answers your question. - Subdriver

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1 Answer

The refridgerator is cool, but not cold.....of course the same for the freezer. the freezer is running, just nor getting cold enough. food is thawing and thermostat is reading almost 40 degress in both...


Je your defrost thermostat, heaters or timer is not working correctly or at all. The freezer has the coils that freeze the freezer and cools your fresh food area. When your defrost does not work these coils become blocked with ice and will not let air from fans pass through!!! Leaving a moderate temp in fresh food area.

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1 Answer

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Sounds like the defrost timer or something in the defrost circuit. Sears has a complete model number system that is confusing I know. Sears made it that way. Not sure why but look around the cold food door while open and look near bottom on the frame just above the kick plate. The number looks like this, (model No. 253.64802400 for example) Find that number and we can go from there, Thanks, Sea Breeze

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you defrost problem or check condenser fan at the back of refrigerator see if it runs

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1 Answer

Refr/freezer alternately gets too cold and thaws


My first thought: defrost timer which shuts off the compressor and turns on a heater in the freezer is sluggish.  I'd change it out.

Nov 15, 2008 | Amana Refrigerators

1 Answer

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YOU NEED TO CHECK THAT YOUR HEATER ELEMENT AND SENSORS ARE FUNCTIONING WELL AS THAT WILL CAUSE THE ICE BUILD UP AND THE UNIT NOT TO WORK PROPERLY. GOODLUCK.MOHAMED

Sep 17, 2008 | Refrigerators

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