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Toshiba laptop has a corrupt operating system

When the laptop starts up, an error message says one of the operating system files is corrupt and windows XP will not start. How can I do a system restore or reset without the restore CD?

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Hello,

I will assume that the operating system that you have is XP. If you can give me the exact error that comes up when you start I will be able to give you more detailed information. Until then, here is a link that details how to run system restore in safe mode, which may help if it is a software issue.

http://support.microsoft.com/kb/304449

Here is an explanation of the screens that you will see when System Restore starts.

http://www.theeldergeek.com/system_restore.htm

Thanks

Posted on Jul 24, 2008

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When you switch the laptop on, tap the F8 key a few times and the machine should boot to a black page with white lettering.
You will be given options of "boot" you can try "last known good configuration" but I would opt for "safe mode".
If you can get into safe mode go to Start>Programs>Accessories>System Tools>System Restore and then select a time and date to restore your machine back before this problem started.

Posted on Jul 24, 2008

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