Question about Brother MFC-5440CN All-In-One InkJet Printer

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Brother mfc-5440cn Printer has stopped printing using black ink, information tell me ink cartridge is low. Have changed cartridge and still have same message and still printing in black only

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  • smartyteddy Jul 24, 2008

    Still nothing printer has been off for over an hour. Still get message saying cartridge empty

  • SoCalhiker Aug 25, 2008

    Same problem. Black printer cartridge indicated low ink at time black ink stopped printing. Replaced cartridge. Ink indicator fine, but still won't print. Did cleaning cycle. Powered down completely for more than an hour. Even disconnected it and re-connected it to another PC. Same problem. Bad print head??

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The cartridge has no chip to reset. I'm guessing that the problem might be the printer. Have you tried turning off the printer for about 30 seconds? If this didn't work try turning it off and unplugging the usb and power for 30 seconds. This is to reset the printer to recognize a full cartridge. If this doesn't work, did you put the cartridge in the correct position? Is it aligned correctly? Hope this helps.

Posted on Jul 24, 2008

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This will either be because your printer is having trouble recognising the cartridges or warning of low ink because the cartridges have been refilled. Connect a computer to the printer and it will hopefully give you more info.

If your printer cannot recognise the cartridges try wiping the contacts on the front of the cartridges and re-installing. If your printer still doesn't recognise the ink cartridges then sadly they will need replacing.

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1. Power off the printer.

2. Holding the stop/reset button, press and hold power button also. Hold both buttons together for 5 secs.

3. Still holding the power button, release the stop/reset buton, then press the stop/reset button twice.

4. Release power button (the screen should now say 'Service Mode').

5. Wait until the power button lights steady green, then press the stop/reset button three times with a 3 sec space between each press. On the 3rd press the indicator should turn steady orange.

6. Press the power button once, (the orange light should go off).

7. Open the printer and remove both cartridges. Wait for 10 seconds. Replace the cartridges and close printer. Wait for 30 seconds.

8. Press the power button, and wait until printer has shut down.

9. Press power button to power up. The printer will feed one piece of paper, then ask you to set the language.

10. The page counter is now reset! Enjoy.

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