Question about Dell Inspiron 8200 Latitude C840 Laptop Keyboard03J247 CD-ROM Drive

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Dell latitude 820 mouse driver

I can.t use a usb optical mouse in my device manager its yellow?

How can i resolve it downloaded off dell website but still no work

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Whne you double click on the mouse in device manager, does it say "device not configured" or "unable to start this device". If it says "unable to start this device" try the mouse on a different computer to make sure it works properly. If it does then you probally have a software driver problem. Try contacting the mouse manufacturer or see if you can down load drivers from their site.

Posted on Oct 16, 2008

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A workaround might be to go to Device Manager and under USB Controllers, Properties of each USB hub, Power tab, deselect the "Allow Windows to turn off this device to save power" option.

But to solve the problem, you probably need to update the driver for the mouse, or revert to an earlier driver under mouse properties in the Control Panel.

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Where can I find the driver download for this on windows 7 64bit.


If you cannot locate the driver on Dell's website, you can use the Windows 7 mouse driver for this mouse and all the features will still work. Try this:

Go to your Device Manager > Choose "Mice and other pointing devices >"Click the name of the Dell mouse you'd like to update. Click the tab labeled "Driver" and then click "Update Driver." Select "Search automatically for updated driver software." Follow the onscreen instructions to update the driver.

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Did you install win7 ? did this just start ?

Go to "my computer" RT click and pick properties, now pick devise mgr, now look towards the bottom, see universal serial bus,

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Post exactly what is say's besides generic or USB.

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When did it last work? You may need to reinstall drivers/software for it. Do you see devices in device manager with a question mark next to it on the left?

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I want to believe it's a driver problem. Please use a USB mouse, use the mouse to go to
  1. Right-click the My Computer icon and select Properties.
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- Navigate to C:/Dell/Driver and look for driver
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I cant figure out a solution exactly as you have already tried things people have told you previously. but as far as i know dell should solve your problem for free instead of telling you to fix it. did you try contacting them and are you in your warrenty period?

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Try a forced install. Unpack the driver into a folder, then update the driver through the device manager. Make sure you dont have the wrong driver. Most laptops nowadays have a lan driver and an ethernet driver (it may not directly say wireless driver). Use a program called Everest to confirm the wireless devices' chipset.

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Yes it matters! You need to go to www.support.dell.com and select "I'm looking for drivers and downloads". If you don't have the proper version of Adobe you will be prompted to install it. Once installed return to "drivers and downloads" and enter the "service tag",(serial number) of the 820 laptop. Dell keeps a listing of drivers for every customer's computer they sell.

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