Question about Washing Machines
Hi I live in Zimbabwe have just purchased a Samsung Rossby5 top load washing machine but have no user manual. Where on the net can I go to download a copy of the user manual? Please help
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Posted on Jan 02, 2017
SOURCE: washing machine
Hey 4E error comes in case
1. No proper water supply
2. The Outlet pipe sould be at AT LEAST 60 CM to max 90 CM HEIGHT ie to the height of the washing machine, try putting the outlet pipe to the holder at the back of the machine.
Posted on Feb 03, 2008
SOURCE: Samsung J845 error SE or 5E
I found the manual! The error is '5E' and, according to the manual, the fix is to clean the filter in the bottom front of the machine. But it took a bit more to fix my machine. Here is what I had to do...
First, use a coin to remove the cover on the bottom right hand corner of the front of the machine. Then you will find two cover or plugs, one big and one small. The small one is the 'emergency drain', the big one is the 'filter'.
Pull on the emergency drain plug and you will find that it is attached to a black rubber hose. Pull this out until it is fully extended, about 15cm. Then twist the plastic plug out of the end of the of the hose. Water should run out of the hose and (eventually) drain the bowl.
If no water comes out then the hose is either kinked or blocked. If the hose is fully extended then it is probably blocked. Twist and remove the big (filter) plug. A small barrel shaped filter is attached to the back of this plug. Lots of water will probably rush out if the drain hose is blocked. Make sure the filter is clean by washing it under running water.
Remove any debris that is in the cavity. When you look into the hole where the filter goes, there is a propellor right at the back, a small hole in the bottom and a larger hole on the left side. Make sure the is no debris in any of these places. Also make sure the propellor spins freely.
I had sand and small gravel filling the small hole in the bottom of my machine. It is nearly impossible to pick this out of the hole. However, this is the hole the goes to the black rubber emergency drain hose. Mine was completely blocked with sand, etc. I scraped what I could out of the top of the hole, but couldn't get much deeper than about 10mm. So I blew (very hard) into the black hose. It took some effort but eventually the sand and stuff burst up out of the hole.
To fully flush the hole and hose, I started the machine on rinse. The water starts to go into the bowl and after a few seconds water comes rushing down the hole in the left side of the filter cavity (and out all over the floor!) this also lets water go down the hole to the drain hose. I blew into the hose again a couple more times and the water bubbled up out of the hole and it flushed out the hose nicely.
The propellor was clear, but I can remember previously removing a hair pin from it, so make sure it is spinning freely and if not look for something stopping it.
Also check the hole on the left side. I found a curtain ring jammed up in there. It took sime getting out. I had to get a wire coat hanger and shape it into a hook that I could feed up the hole a little way. Then I was able to pull the curtain ring out. I could feel the ring with my finger, but couldn't get hold of it. When I got the wire hook on it, I had to pull hard to get it out, but it eventually came and (I don't think) I did any damage to the machine.
Once I had cleared everything out of the filter cavity, I made sure the water all flowed nicely. Then I put it back together and it has been working fine every day since.
I hope this helps others one day. I also have my manual again; if anyone else wants to check it out let me know.
Posted on Feb 05, 2009
This has happened to me twice. Both times I found the drain pump seized up with
1st time) The right rim from a pair of reading glasses
2nd time) A plastic toothpick
Both times the object was in the discharge port of the pump. You can see this by lifting the check valve with the pump removed. Removing the pump is simple. Unplug the washer. You have to remove the drain line from where its attached to the rear of the machine (one screw) to remove the rear access panel which slides into upper and lower slots. You will see the pump with an inlet and discharge line attached. The lines have simple squeeze clamps. When you remove the lines, you will drain the wash basin so have towels and a squeegie handy. Remove both lines and wait until the basin drains. When it stops draining remove the pumps electrical connector by squeezing the release catch on it while pulling it. The connector can only go on one way. Remove the 3 hold-down bolts on the pump baseplate. Remove the pump and lift open the discharge check valve and you'll find something there I guarantee it. Remove with needle nose pliers and re-assemble in reverse order.
This is actually a good design because the computer protects the pump by sensing a higher than normal current draw when foreign debris gets jammed in it. It will trigger the ND (No Drain) code and sometimes lock the door. Always check this first before you call the expensive repair man. If its not a jammed pump it will most likely be the control panel/processor. Good luck and always clean out pockets before loading the washer to prevent this,
Posted on Feb 14, 2009
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