Paper wont roll out from printer

I'm not familiar w/ your printer but why don't you check out this website. HP has instructions on how to solve paper jams.

http://h10025.www1.hp.com/ewfrf/wc/documentSubCategory?rule=3493&lc=en&cc=us&dlc=en&product=428800

Hope this was of some help to you.

clean the roller with a cloth using isopropyl liquid

Don't use cleaners on the rollers, they will leave Residue on the rollers. You should only use clean lint-free cloths and Isopropyl alcohol to clean rollers. The alcohol evaporates completely off so that it does not leave residue behind.
You will need to pull all the paper out and open the covers as much as possible without disassembling the printer, so you can access the rollers as good as possible.

Good luck!

Use clean sponge, and some disinfectant to clean the roller.

Try cleaning the roller