Question about Samsung Washing Machines

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I have a Samsung Washer/Dryer (WD-J1255) When trying to complete a dry cycle, "HE2" shows on the screen. There is no such error code in the manual. The machine has been reset and the same happens again. Thanks in advance!

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Samsung reports FE is "FAN ERROR".

Samsung replaces the internal die cast fan-heater unit.

If not under warranty, as DIY try unpluuging the unit and removing the top cover. Remove the aluminium die cast "Assy Duct Scroll" which is on the RHS and contains a fan and a heater. Dissasemble by removing screws and remove the clogging by detergent foam and lint. Use vinegar as this dissolves the sludge. Rinse and check that the fan can spin freely. Note that the fan motor or heater could have burned out. However it is likely that a heat sensor that reported FE can caused a shutdown due to over heating.

If cleaning and replacing does not help a new unit may have to be sourced.

Note if exensive corrosion is present the unit will have to be replaced.

Note that use of foaming detergents or too much detergent will cause this problem.


Posted on Mar 09, 2009

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