Question about HP OfficeJet 6210 All-In-One InkJet Printer

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Can't Scan with my HP 6210 All-in-One

I've had my HP 6210 for years, and now realize it won't scan. Error message says i need to "install and run device software," which i thought i already did many moons ago!
My software is no longer recognized by my HP laptop (XP,) and i can't find anything related on the stuff that was previously unloaded.
Do i need a new All-in-One?
Thanx, Kal

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  • 3 more comments 
  • vic4help Nov 14, 2008

    error message about downloading software when it comes to scanning all other features work and had no problem at one time not sure why now doesnt work please help to resolve

  • nprblm Jan 14, 2009

    My printer HP 6210XI won't scan. I have Windows Vista 32.

  • esanderlin Jan 26, 2009

    is there any software out there?

  • wendyhaugen Feb 10, 2009

    I just installed Leopard, and now my scanner doesn't work either.  The link to the drivers doesn't include one for leopard.

  • trjohn Feb 24, 2009

    Did anyone find a fix for this??

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Hi Kal,

I've included a procedure to get current drivers. But since your 6210 has been working, I thought we might try this first. The following link will bring you to a page describing an HP utility that specifically addresses your problem. Read through it and follow it's lead.

HP Scan Diagnostic Utility

For the correct 6210 drivers:

Click this link for for HP Software & Driver Downloads page.

Once there, select your Operating System (XP)

The next screen will offer several download options:

Under Drivers:
Select the appropriate driver for your application/situation.
Be mindful of the download sizes. One of them is pretty hefty and could take a while.

The first option should take care of your scan problem without all the reinstall turmoil. But, if it doesn't, option two will.

Any problems, let me know. We'll handle it.

Hope this helps

Mike






Posted on Jul 24, 2008

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I'm trying to download software for my HP 6210 all in one machine. Need some help.

Posted on Dec 30, 2008

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I am trying to scan with my 6210 all in one and I get a message need to intall or run device software for feature. I don't have a CD. What do I do?


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Jan 14, 2010 | HP OfficeJet 6210 All-In-One InkJet...

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HP Officejet 6210 All-in-One won't scan


Hello,
go to the url below and select from the list
of message the appropiate, follow instructions.
http://h10025.www1.hp.com/ewfrf/wc/documentSubCategory?tmp_rule=28793&lc=en&dlc=en&cc=us&product=421991&lang=en

Hope this solves your problem

Aug 30, 2009 | HP OfficeJet 6210 All-In-One InkJet...

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Hi, I have had my hp 6210 for several years and just re-installed it. When I try to scan, I get the message: "No Scan Options. You need to run or install software for feature" Thanks, Johnny


Visit the below web link and select your operating sytem, download full feature drivers.

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=421991&lc=en&cc=us&dlc=en&lang=en&cc=us

1. If the issue still persists, After installing the printer software
2. Open HP Solution Center
3. Go to Settings-> Scan Settings->Scan to setup
4. select all available scan shortcuts one by one and click on add
5.Click on update the device
6. Verify the results.

Aug 12, 2009 | HP OfficeJet 6210 All-In-One InkJet...

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"No Scan Options" Error


Remouve all , restart from scratch, get a fresh driver from HP and reinstall. Happened to me to

Feb 27, 2009 | HP OfficeJet 6210 All-In-One InkJet...

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Hp psc 1215 all in one


hello...

- yah you are right there are lots of way how to scan

- first is by clicking the scan button on your printer and if it is not functioning fine then it will give you "no scan options" error message
- 2nd is by using the solution center. then if the software is not installed properly then you can get "an error occured with communicating scanning" or "no hp device detected" error message
- 3rd is to use the scanner and camera under my computer or computer

-- if it is not working then try to troubleshoot the problem here are the links that will help you to fix the problem pls click this link:

- http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&cc=us&docname=bpu00704&dlc=en&product=412187

- http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&cc=us&docname=c00852647&dlc=en&product=412187

- http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&cc=us&docname=c00809848&dlc=en&product=412187

-

- i w

Jul 03, 2008 | HP OfficeJet 6210 All-In-One InkJet...

2 Answers

No Scan Options Error Message


Vista?

Pressing of scan button feature is no longer supported by hp drivers, if installed correctly one scans using scanners and fax


When the scan button is pressed on the printer, nothing happens. The scan button does not work correctly. Solution Scan documents using Windows Fax and Scanning or Paint. Scanning with Windows Fax and Scanning
  1. Click the Start (c00845897.gif ) icon.
  2. Click All Programs .
  3. Click Windows Fax and Scanning .
  4. Click New Scan .
  5. Click File and then click Scan .
Scanning with Paint
  1. Click Windows .
  2. Click All Programs .
  3. Click Accessories .
  4. Click Paint .
  5. Click File and then click From Scanner or Camera .
  6. Click Scan .
Cause The drivers in the Windows Vista operating system do not support button press functionality on the printer. link to above info from HP

Dec 11, 2007 | HP OfficeJet 6210 All-In-One InkJet...

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