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F21 error code on a Kenmore HE2 front load washer

I took off the lower front panel and cleaned out the two pipes and the filter. I restarted the washer and still get an F21 error code. The load in there when this happened was big and I don't know if the drum might be off balance. Is there any way of checking to see if the drum is off balance which may cause the F21 error code?

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  • tonysalas200 Jul 28, 2008

    My kemore is giving me the code F21. what can I do? Please helppppp.

  • bren84 Aug 08, 2008

    my washer is giving me the F21 code ,what can I do to solv e the problem

  • wrock99 Feb 05, 2009

    Had the f21 error, so cleaned out the pump. Yes, there was pennies, and lint and stuff. So then the washer worked fine, but came up two loads later with an SD code at the end?? Should I run no detergent? Vinegar? Reset it by unplugging?

    Any advice appreciated.

  • Anonymous Mar 28, 2014

    error code f21 on kenmoore elite front load washer

  • Anonymous Mar 30, 2014

    how to remove pump assembly

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Unscrew the pump, there is probably objects in the pump, I get that error every month or so, I find coins in my pump all the time, if too much stuff gets in there the code F21 or sometimes SD comes up.

Posted on Aug 20, 2008

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1 Answer

I HAVE A KENMORE FRONT LOADER HE 2T AND IT STARTED WASHING AND KNOW I CANT GET IT TO GO IT SAYS F21


On some Kenmore washers the F21 indicates "Slow Drain". You could have dirt in the filter attached to the drain pump. There should be a screw on cap that is removed to clean the filter. The pump is behind the lower front cover. It is also possible that the pump went bad.

Dec 29, 2015 | Kenmore HE2 Plus Front Load Washer

1 Answer

Hi We have a Kenmore HE2 plus front load washer. Its not too old but it came with the house. Recently we have been getting error messages 5D, F21, and F23. I pulled off the front panel and cleaned out...


Hello & Welcome to FixYa

F21 error is displayed when the washer is unable to drain, press PAUSE/CANCEL button twice to clear the display. After this please check the drain hose and drain pump filter for any blockages and make sure it is not clogged with foreign particles. You can also check the drain pump to verify that its working. Please get back to me if you have any other questions.

Kevin

Sep 06, 2011 | Kenmore HE2 Plus Front Load Washer

1 Answer

He2 plus front load washer keeps showing F21 error code. I cleared the drain pump filter. Still displaying F21 how do i check to see if i need a new pump


Hello,

If you found a blockage in the pump screen restricting the drainage and it now drains fine but F21 is still there,the error code can be cleared by pushing the PAUSE/CANCEL 2 times within 2 seconds.
If after clearing the error code if it returns on the next wash cycle the pump will need to be replaced.

I hope this has helped you resolve your washer troubles,
Gene

Aug 05, 2011 | Kenmore HE2 Plus Front Load Washer

1 Answer

Never had any problems with my washer and it must be 5-8 years old. Today, I got: Error code F21. ????


he F21 error on this line of washers is the machines way of saying the water took to long to drain from the tub. This could be a problem with one of the washer partsincluding the drain pump itself, how the drain hose enters the stand pipe, or maybe even something is stuck somewhere in the drain system and is preventing the water from flowing properly. Clean out the sump pump , but remember, when you remove the screws holding it in place, whatever water thats still in the tub is gonna be in your lap, so be ready !!

Jul 15, 2011 | Kenmore HE2 Plus Front Load Washer

1 Answer

Won't finish cycle 21 F- flashing on panel


F21 error code is indicating that it is taking too long to drain water.

Your details indicate that you are using too much detergent or the wrong type of detergent and causing excessive suds. The drain pump can not pump suds out. The washer requires HE (High Efficiency) detergent formulated for front loading washers.

Cut back on the detergent and it will most likely operate correctly.

NOTES:
* After four (4) minutes the "Sd" error will be displayed, and then four (4) minutes later the "F21" error code will be displayed.
* Press STOP two (2) times to clear the display.

Possible Causes:
- Using too much High Efficiency (HE) detergent and causing too much suds.
- Using NON-HE detergent causing too much suds.
- Kink in drain hose
- Debris or foreign objects in drain pump filter.

The drain filter is located behind the lower access panel.

NOTE: Disconnect the power cord before removing the lower access panel and cleaning out the drain pump filter.

Remove the two screws (key#21) securing access panel. The filter cap (key#14) is removed by turning it counter clockwise. NOTE: Be sure that all the water has pump out before removing the cap. Have some large towels handy because there will be water coming out the filter/pump once you remove the cap. Check and clean the filter and remember to reduce the amount of detergent and the washer should perform as designed

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Hope helps (remember to rate and comment this free answer)..

Jun 10, 2011 | Kenmore HE2 Plus Front Load Washer

1 Answer

CODE F-21 NOT SPINNING THE WATER OUT when it comes to the rinse cycle . IT MAKES A CLICK SOUND AND STOPS . THEN IT SHOWS CODE F-21


The machine is not spinning the water out because there's a problem with the drain system as the error code indicates. Either the drain hose is clogged or kinked, the pump filter is blocked, the pump impeller is blocked or damaged or the pump itself is not working at all. The click sound may due to a blocked pump impeller.

Disconnect power and the three screws attaching the lower front access panel to the cabinet then pull the panel down and off the cabinet. You can prop up the bottom front edge of the washer or cushion and lean it against the wall to access and remove the screws more easily.

Once the panel is off, remove the filter from the pump housing by turning the knob counterclockwise. Clean the filter from any debris that prevents water from draining out properly. Click on the link below for further troubleshooting should the cleaning of the filter does not resolve the problem.

Troubleshooting Error Code F02/F21 on Kenmore Elite and Whirlpool Duet Front Load Washing Machines

Dec 31, 2010 | Kenmore HE2 Plus Front Load Washer

1 Answer

I have a kenmore HE-21 front load washer. I am getting an error code F 21?


It usually indicates a clogged drain filter or pump. Here is a link that should help F21 Fault Code Repair

Dec 28, 2010 | Kenmore HE2 Plus Front Load Washer

1 Answer

Kenmore fHE 2 plus front load washer does not drain and does not complete the spin and drain cycle. Error code f-21.


Means the drain is too long. Under the front lower panel is a sump filter. Remove the filter by turning ccw and clean.

Nov 04, 2010 | Kenmore HE2 Plus Front Load Washer

1 Answer

F 21 error code


F21 Long drain Possible cause: Clogged filter, clogged/failed pump. Get the bottom panels screws out and remove it. Tech sheet with erro codes and diagnostics are behind the white motor control box to the left.17faa85.jpg379e38c.jpgccf409c.jpg

May 08, 2010 | Kenmore HE2 Plus Front Load Washer

2 Answers

My washer stops in the middle and flashes F21?


Hi and welcome to FixYa,

An F21 error code indicate drain problem. Might you want to inspect/clean the drain system from the filter to catch basin to impeller, pump/valve and drain hose. To do this, the bottom/kick panel ahs to be removed. A bit of a messy job so pls be prepared with paper towels and other absorbent materials.

Good luck and Thank you for using FixYa. Happy Holidays.

Dec 08, 2008 | Kenmore Elite 45986 Front Load Washer

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