Question about Xerox Phaser 8400 Laser Printer
I am getting a message that says service needed, fault 37,004.40:42281. Can you tell me what the problem is?
I have the same type of error and it's most likely a power shortage to the printerhead. Very expensive part to replace, like $700-800. You might as well buy a new printer for that price!! This was caused to my printer by a power outage the night before.
Posted on Aug 29, 2008
I have the same problem. Xerox says they need to send someone out and can not tell me what this code means.
Prior to the error I have having light streaking on the page. Took everything apart and cleaned and it worked OK for 2 days then returned to streaks.
If anyone knows what to look for please offer assistance.
Posted on Aug 26, 2008
This is your problem.
37,004.4x - PEST_FAULT_RESERVOIR0_HEATER_DISCONNECT
PEST - Reservoir0 Disconnect Reservoir0 is not drawing the expected power from the
1. Run the printhead Reservoir Heater test.
2. Verify printhead wiring.
Your preheater needs to be replaced.
Xerox Preheater Part # 119641980
This part will have to be replaced by a certified Xerox technician.
Hope this helps
Posted on May 24, 2009
this is a Preheater error 37,008.44
I will put the link below so you can see how to fix it the repair for that error is on page 105
Posted on Jul 23, 2009
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