Avg and windowslive onecare. install 7.5,8.0 or keep windowslive onecare
Hey there. I had a trojen horse in win32system. I had avg 7.5 free. it ran scan-- told me it add healed the problem. then ran adware. it found 215 infections and this program also told me it had fixed problems. Then restarted my labtop."HP pavilion dv4420 us notebook pc." The same thing happanend. then ran spybot search and destroy.no fix.Called microsoft. they told me to install windowsliveonecare.Now i'm unable to install updates service pack 3 4 window xp. although liveonecare tells me to do so. What should i do? uninstalllivonecare, and reinstall avg 7.5 or 8.0. but if i do this my security will tell me my updates are turned off. When they are trurly on. Hope u can make ince of this. and please help. Thanks JJ
Also, on the Windows Update issue, I would suggest that you rename C:\WINDOWS\SoftwareDistribution to C:\WINDOWS\SoftwareDistribution.old. This should cause Windows update to redownload windows updates.
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the antivirus that u installed is stoping some critical windows files getting loaded...as it sees these DLL files/exe files as potential trojens/virus....the same issue is with Avira Antivirus....try useing Mcafee or AVG AV...they r good free AVs....
to get ur desktop....when u boot press F8 and if get to the option screen...chose Safe mode to load windows...if u get to work in Safe mode.....uninstall the Webroot AV...and run a chkdsk in DOS prompt...
to go to dos prompt...do this
Start / Run / type cmd there in the box...in the balck screen....go to c:\
type cd windows
after chkdsk is complete shut down and restart...
this should fix...
then install AVG or Mcafee
You have a Rouge Anti-Virus malware, this is a virus do not download it will make it worse, the idea is to take over your computer and force you to buy the antivirus program which is actually just a list of places to download free virus removal software, All is not lost, if you have Virus software do a scan now and try to find it, if not download AVG Free Anti-Virus and that will take care of it.These people are from Russia and once they get your credit card number they will try to empty your bank. Let me know if this helps and please rate this solution. lone99star