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Outlook 2003 will not send e-mails when I am away from home.

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Hello,

Most ISP's don't allow you to use their SMTP/Outgoing server while you are connected to another provider. You have a couple of options for correcting this.

1. You can enable SMTP authentication with your local ISP information. Here are some screenshots that you can use to make the changes.

http://www.sowega.net/techSupport/authentication_outlookxp.htm

2 If option 1 doesn't correct the issue, you will need to contact the ISP that you are using while away from home and ask them for the name of their SMTP/Outgoing server. You can also use the above screenshots to change the SMTP server to the server name they give you. If you use this option, you can uncheck the option that says "My outgoing server requires authentication", you wont need that enabled if you have the actual server name.

Thanks

Posted on Jul 24, 2008

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