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Model XV-N652S DVD player. When the "OPEN / CLOSE" button is pushed, the disc-tray opens, but it then "zaps" closed within a couple-of-seconds, without a manual-input from the remote-control. This applies whether the front-button on the unit or the button on the remote-control is used to "OPEN".

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The most common cause for you problem is the tray is not extending all the way out. This can be because someon pushed
the tray in instead of of using the button. This causes the tray to jump a tooth. When it extends It now thinks it is jammed and the motor retracts the tray automatically. This is the cause 95 percent of the time. I've seen this problem more time than I can count. I've had my own electronics repair shop for over 25 years now and this problem has been around since they invented cd players. I have only seen this other cause about 10 times out of a couple hundred. Something is caught in the mechanism preventing it for extending fully and this is usually from customers with small children that put tiny object in the machine and they get hung up or a small particle gets jammed in the gear drive.
In both cases you simply open up the device and see what is actually happening. There is an easy but slightly risky quick fix is to give it a gentle yank as it is comming out to get it to jump a tooth back into place. You only try this on cheaper units as it has the potential to make it worse.
Once you have the case open you will see what is causing the problem in most cases. Look and make sure the limit switch is engaging when the tray is fully extended. You will have to look around for the limit switch as it is in different locations on the different versions of the drive. It is easy to locate because it is always in a piont where it can be strick by the tray and in some cases it is tripped by a cam on the gear box.
Watching what is going on in the mechanism will give you a wealth of information concerning you problem and I suggest you start there. If you find someone has jammed it in, simply get it back to the right position by either forcing it gently to jump a tooth in the right direction or dis assemble it a little further so you can make the adjustment with out forcing it. If there is something stuck in it, remove the obstruction. If the small plastic peice that trips the switch hes snapped off fabricate a reasonable facimally of the part. And as a last resort ultimately you can just buy a new or used drive and simply change it out.
This should be enough to get you well on your way. If you need more help, post your questions here and I will answer them for you. Hope this is enough to get you up and running.

Posted on Jul 24, 2008

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Leave the unit off for 3 or 5 hours (plugged off from wall power)

and then switch it ON back.
this will get solved

Posted on Jul 24, 2008


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What is the model number of your DVD player? You may try power resetting the unit and check if it helps. To power reset, turn OFF the DVD player and unplug the power cord from the electrical outlet for 30 seconds. Plug the power cord back into the electrical outlet and turn the player ON. Attempt to open the disc tray.

Depending on the model number of your DVD player, simultaneously press the POWER + STOP + EJECT buttons. If the disc tray still does not open, simultaneously press the DISC1 + STOP + EJECT buttons.
NOTE: This step may not apply to all models as DISC1 is not available on all DVD players.

If this does not work and if the DVD player has DISPLAY and PREV buttons, press and hold the DISPLAY+PREV buttons for two seconds to unlock the drawer.

This issue may occur if the disc is damaged or if the disc was not inserted properly into the Blu-ray Disc® player. Follow the steps below to open the disc tray and eject the disc.
  1. Turn off the Blu-ray Disc player.
  2. Disconnect the power cord (mains lead) or AC adapter.
  3. Allow the disc player to remain without power for 30 seconds.
  4. While pressing the OPEN/CLOSE button located on the front of the disc player, reconnect the power cord.
    IMPORTANT: For some Blu-ray Disc Home Theater models it is necessary to press and hold the OPEN/CLOSE andPLAY buttons simultaneously, then reconnect the power cord.
    NOTE: This step may require the assistance of a second person.
  5. After reconnecting the power cord, when the tray opens, release the OPEN/CLOSE button.
  6. Remove the disc.
  7. If necessary, disconnect and then reconnect the power cord to recover the player.

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Plug the power cord back into the electrical outlet and turn the player ON. Attempt to open the disc tray. Depending on the model number of your DVD player, simultaneously press the POWER + STOP + EJECT buttons. If the disc tray still does not open, simultaneously press the DISC1 + STOP + EJECT buttons.6 Jan 2013

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The DVD Player won't Open/Close and there is a DVD inside. How do I force it open?


The DVD player jammed, that is why it is not opening.

To get it to open and close, you will have to unplug the player, then unscrew the screws around it. Take off the cover then you will have access to the disc tray. Then you can plug the player and press open, it will attempt to open but stop, then you can try to apply a little force in pushing the disc tray towards the open direction, it will sit properly and open up.

You can as well unscrew the disc tray and remove your disc, then you press the open button and sit the disc tray properly it will open freely and easily after then.

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