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I renewed my scription on the internet and it was confirmed. Then I received another message saying thank you for order 775089736. Is this part of the renewal or did I order the same thing that I won't neen by mistake. Pleas reply and help Winnifred McLaren

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  • Coss May 11, 2010

    Renewed your subscription for what?

    Does the print out say anything about what your renewal was for? Does it have a contact number for the company providing whatever service it was your are renewing? If so, contact them with the infomation you have.

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I finnaly found a place to check my store account and I guess I had to buy the prouduct before they could update it so I don't think I am buying something I don't need .
Thank you. It is good to know you are there to fix things, so will use you if I need help.

Posted on Jul 24, 2008

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Posted on Jan 02, 2017

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On my phone I have a mgse that I have to renew ,I did last night and never received a confirmation #819-801-0774 I did renew for 5 years


sorry but we have no idea who you did that with .I have had cell phones for 15 yrs and never got any messages about renewing anything .perhaps you got scammed call your provider and ask them what's going on .

May 29, 2015 | Cell Phones

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I renewed Jan. 25, 2011 order #NP19443650 and the computer says that I didn't. They keep saying that I didn't renew. Please help. Thank you.


The issue has caused because you have not activated your Norton program with the new product key.
Please check your email confirmation and you will either find a product key or a renewal code.

Copy and paste the code or the product key on the bottom of the Norton program "activate" or "subscribe".


regards,
Muhaim

Feb 06, 2011 | Symantec Norton Internet Security 2008:...

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I ordered my norton program to be renewed on 9/19/10. I received a bill on my visa for 58.98. This charge was paid to visa on 10/15/10. Reference No. 1674, account no. 4144. This renewal has not...


first that there is no data that pusite Ponna that nobody can see you already are a personal thing and the other is trying to call the company and that you allude norton

Oct 17, 2010 | Computers & Internet

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Renewed subsciption on 20/02/10 order no NP2966767 and paid by mastercard Norton says I have not renewed


You will get a confirmation email for the renewal. You can use the renewal code inside the confirmation email to activate the Norton product.

Feb 21, 2010 | Symantec Norton 360 for PC (037648318846)

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Have renewed Norton anti virus for the next year Paid by credit card. Computer shows 'protection expired confirmation # NP11822299


when you have ordered the renewal, you should have received an email with a renewal code. Even if you have not received the email just go to the URL so that you can access your order and get the renewal code. (www.findmyorder.com or http://shop.symantecstore.com/servlet/ControllerServlet?Action=ContentTheme&Locale=en_US&SiteID=symnahho&ThemeID=106300&pbPage=OrderStatus&resid=S7XhpQoBAkgAADuUy8QAAAAb&rests=1270210979283)

once you have the renewal code, you can open the Norton program and click on subscription and follow the instruction.

Please encourage us if this was helpful to you.

Feb 09, 2010 | Symantec Norton Internet Security 2009

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I recently renewed my subscription, 1-11-10,for one year. Payment has cleared my bank for $54.36. Confirmation # NP11433376. However, I get numerous emails a day telling me to renew my coverage as I'm not...


You should have received a new Product Key for 2010 and must enter the number to activate your renewal. Also you may need to download the Latest version of the Norton Software. Once you enter the renew Product Key (you must be online) the Norton will validate the code and should prompt you through the rest.

Jan 29, 2010 | Symantec Norton Internet Security 2009

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I have been referred to you by Symantec UK under account referencde KMM21292276111273L0KM and the text of message to them yesterday afternoon was QuoteGood afternoon Earlier today, I had to renew my...


I am sorry but I cannot see how this site can possibly help you resolve a billing issue with Symantec. Nor can I see any possible reason why they would have referred you to a third party. You need to take this up with Symantec.

Sep 08, 2009 | Symantec Norton AntiVirus 2008: Windows

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Message says my subscription has expired? I purchased Internet Security from Nortons on 12/7/07 why has it expired? It appars I am no longer protected and do not understand why this is.


Most of the Norton antivirus comes with one year subscription. date u mentioned here seems like more then 1 year old. That's why it says expired
If you dont want to spend any more money on antivirus then uninstall this one and download AVG from this site. this is really good antivirus for free and good for ever.
here is the link
http://free.avg.com/ww.download-avg-anti-virus-free-edition
Please rate my answer
Thanks

Sep 27, 2008 | Computers & Internet

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