Question about Compaq Presario 700 470024-192 Notebook

3 Answers

Mic not working and audio coming from both headphone and internal speaker of laptop

When I insert the headphone and mic, the mic is not working and audio is coming from both headphone and internal speaker of laptop.

My Email ID is surajtn@yahoo.com

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  • sarojiniroja Nov 24, 2008

    yes, i am also having the same problem. my mic is not working in windows XP, but it works in Windows vista. Audio is not coming through headphones and sometimes, it is coming from both headphones and internal speakers. i am working as an MT, so i need headphone to use.

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3 Answers

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Solution:

  1. Reinstall Drivers, then
  2. Go to http://ipgweb.cce.hp.com/psgna/caller/chat.asp?dd=presnote&productName=Compaq+Presario+700A+Notebook+PC&productCategory=212728&productSNI=compaqpres99885&PSOID=96403&lang=en&cc=us
  3. Enter your Information
  4. Begin live chat with Compaq online support
  5. Tell them your problem
  6. They will find your spedific solution depending on your Computer Stats
If further assistance is needed, email me at: "admin [at] tejenmail [dot com]"

I used to have the same issue with my HP Pavilion HDX9010NR (HP and Compaq is the same thing)

Posted on Aug 14, 2008

Reinstall drivers, then ask for a solution at a live chat with your manafuturer online support

Posted on Aug 14, 2008

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  • 730 Answers

Seems silly but i believe you have them connected into wrong plug on sound card take a close look at the three or more plugholes at back of computer
Usually microphone is green the other are colored different if not colored they will have diagrams on them please give it a try and post comment helpful etc

Posted on Jul 27, 2008

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Try a different set of headphone, if it works, then it is the headphone set.

If you get same problem with all headphones, then

If you get no sound: ensure that you have sound from speaker, if you get sound from speakers and no headphone working, then there is a problem in the headphone connection.

If you have no sound at all , not even with speakers, then check audio settings in control panel, ensure audio is not muted. If audio settings are OK, then you need to reinstall audio driver, or you have a faulty audio card.

Additionally, if it is only the mic not working then do the following:

Go to control panel and open sound and audio device.

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Tick off the mute option.

The mic is muted by default in Windows, that is usually the reason why it is not working.

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Before you go changing drivers and re-installing.
Are you useing the Headphone set supplied by HP on the Laptop ?
The Male jack may fit your input connection but be the wrong connection configuration.
Just an idea. Try a regular mic and make sure it works before making all kinds of changes.
If the headphone set was supplied by HP with your unit, then you may want to bring it buy Radio Shack and ask them to check it for you.

A short in the input wiring will mess things up.
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