Question about HP Pavilion N5150 Notebook

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Keyboard keys refuse to work

All of a sudden yesterday certain keyboard keys on my laptop stopped working. When I press keys q, w, e, r, u, i, o, p, they refuse to work. Basically the entire top row of letters (excepting t and y in the very middle) is out. Also the up arrow key and the right shift key do not work. I am thinking it may be a problem with some lock function, since we have done some fiddling and it does not seem to be a hardware problem...though there is one more test I need to run to make sure of that, it does appear to be a software problem. I have never dropped this computer--I treat it very carefully and have never had a problem like this before. Can anyone help me?

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  • Nalas28 Jul 25, 2008

    So I've heard...however, the keyboard mysteriously started working again last night after I shut it down for the fourth? time, I think.



    Initially we ruled out hardware because the keys did start working again for maybe 30 seconds while we were fiddling with it...but maybe it's something in the circuitry? Plus, it wasn't the whole row, and those other two keys are in a different part of the keyboard, so I'm frankly bewildered by the whole thing. Why should it take out just those keys? I found one other case on the HP IT website where the same thing had happened (though the user did not mention a shift or arrow key problem) and she said it happened "intermittently." So I'm wondering if this is the first time of many...

  • renm310 Oct 31, 2008

    all of a sudden after being shut down, the bottom 2 rows of my laptop (HP dvv6000) stopped working with the exception of g, h, b, & n. the numbers and top letter row all work. Ive rebooted several times, taken out the battery several times and still nothing is working... can anyone help me? Nothing has been spilled on it either....

    renm310

  • farseer93 Nov 10, 2008

    I have the same problem, with the exact same keys, with the exact some laptop... LOL

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Generally when a row goes out the keyboard is shot and needs replaced. How did you rule out hardware issue?

Posted on Jul 25, 2008

  • Ryan Rogers
    Ryan Rogers Jul 25, 2008

    Again, how did you rule out hardware? The keyboard is a plug and play device, no software. The only way to rule it out is to connect it to another machine and try it. This is a hardware problem. If not with the keyboard, then the motherboard, but still a hardware problem. Check the connection for dirt or corrosion build up.

  • Ryan Rogers
    Ryan Rogers Jul 25, 2008

    It's very possible that it may have just had a temporary glitch, this happens. The connector could be loose or have a build up. Or it could possibly be an indication that the keyboard is on it's way out. Time will tell.

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