Question about Western Digital My Book Essential Edition (WDG1U5000N) 500 GB Hard Drive

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My external hard drive does not show up on my computer

My computer somewhat recognizes that there is a hard drive there but i cannot find it in my "my computer" nor can i get any info off of it from any programs.

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  • Anonymous Jul 24, 2008

    I too have that problem..

  • kaevca Jul 24, 2008

    my computer recognize the device but I cannot see it in "my computer"

  • Anonymous Jul 24, 2008

    My computer somewhat recognizes that there is a hard drive there but i cannot find it in my "my computer" nor can i get any info off of it from any progra

  • louisricci Jul 27, 2008

    I have the 2 tetra byte My Book Pro Edition and have the same problem.
    I have updated all of their software form their site and have updated Windows as they recommended and none of this has helped.


  • kapo_zoom Jul 28, 2008

    My computer somewhat recognizes that there is a hard drive there but i cannot find it in my "my computer" nor can i get any info off of it from any programs

  • jbellas Aug 05, 2008

    Plugging into the USB port causes the hardware to be found, recognized as WD hard drive, shows up in Device Manager, shows as working properly with proper driver. But does not show in My Computer. Not listed in Explorer as an available drive.

    When powered down and then back up, can hear the drive spinning, then quietly stop. Blue light comes on. Computer recognizes the hardware, but still not able to find in My Computer or Explorer.

    This problem began right after the drive was pulled off a coffee table and fell (approx 15") to the floor. Was working fine until then.

  • lukalee Jan 01, 2009

    I am having the same problem. My hard drive is a Seagate FreeAgent

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My external hard drive can not be recorgized by my p.c and other p.c's i'm confused because i have very important documents on this hdd. plz help me!!!

Posted on Dec 29, 2008

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