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Cd-rw/dvd drive broke a computer game disk. got all the pieces out but now computer does not recognize drive and drive wont close. green light doesnt come on. Its a cd-rw/dvd drive ts-h493. what do i do?

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This is due to the cracked disc is damage the sensor inside your cd-rw/dvd drive. If still under waranty, you can send it to warranty claim. If it's over warranty, then you have to replace with a new one.

Posted on Jul 24, 2008

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