Question about Office Equipment & Supplies

1 Answer

Error Message - PLEASE REBOOT PRINTER (116-330)

The error message on our Xerox Document Centre 235 Series is coming up "(PLEASE REBOOT PRINTER 119-330)" I can't seem to find what this error message means in the manual/s for this machine.
It is still photocoping, scanning and faxing the only thing we are unable to do is print from our PC's to the machine. This is a networked machine so there are a few of us that print to it from different computers.
Can you please let me know how to fix this problem and how to reboot the printer?
Thank you for your time,
Kind Regards,

Posted by on

  • Anonymous Jul 24, 2008


    Thank you for your quick response in regards to the error message that is appearing on our Xerox Document Centre 235 Series, unfortunately the 1800 number that you advised me to call has one digit too many so I can’t connect. Can you please let me know the correct phone number there should only be ten digits in total in the phone number.

    Thank you for your time, I will wait to hear back from you.

    Kind Regards,


  • vagedes Dec 06, 2008

    • we have a workcentre M24, my message is 116-330. First step was sending a job by the internetportal, the job was no prn-file for this maschine, seems it was a prn-file for an acrobat-file. After sending, all new print-jobs get canceled in the printer. In a service-call, we got advise to push the "4" +"energy-safe" + "stop", because of inefficacy, we got advice to push "3" +"energy-safe" + "stop". The procedur failed, the machine now totaly failed, with error message 116-330. Last advice: change of Mainboard und Harddik with cost of about 4.500 €.



1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.


    An expert whose answer got voted for 500 times.

  • Master
  • 2,072 Answers

Somewhere in the addressing there is an error.
You can call 1-800-821-2797 and ask for second level support. They can narrow down your problem.
116-XXX or 119_xxx codes normally have to do with addressing issues within the network.

Posted on Jul 24, 2008


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Packard erroe :b0605 Hp 2055dn show message when to solve

The printer's firmware (controlling software) has mulfunctioned.
A common error message on the HP LaserJet P2055dn series is the B0605 Firmware Error. If you are handy with a computer, the first step is to follow HP's trouble-shooting steps and re-flash the firmware in BootCode mode, then reboot the printer. Re-flashing the firmware doesn't always help, but it's a good first step. See HP's trouble-shooting document here: Error
B0601, B0602, B0603, B0604, or B0605 displayed during printer initialization
Check this link:

If this process does NOT fix your B0605 firmware error, you will probably need to replace the formatter assembly, which is the main logic board in the printer.

Dec 27, 2015 | HP Office Equipment & Supplies

1 Answer

How to reboot printer Xerox DocuPrint C4350 error code : printer 124-315

This is the error I get from GetLastError() after calling GetPrinter() to get the size needed to declare the PRINTER_INFO_2 structure:
An unexpected error occurred when executing the test.
Error Code = 124.
Error Message = The system call level is not correct.

for more help visit CBR Tech Solutions

Nov 15, 2015 | Xerox Office Equipment & Supplies

1 Answer

My Xerox Document Centre 265ST just stopped working and a message: Copier is not available Printer Fault please call for assistance I cannot access tools or anything else.

turn it off completely unplug it. open up all doors and trays....turn it on with everything open if you still get the error you are going to have to call in a tech if it starts up . start closing things till you get to when that errror comes up then repost and ill look up an answer for you. i work for xerox

Dec 14, 2009 | Xerox Document Centre 265ST Printer

1 Answer

Xerox Document Centre 235 Series

Sometimes I actually think I can type !!!!!!!! heheheh.

Jul 24, 2008 | Office Equipment & Supplies

1 Answer

Optra 642 series

Is it only that document or from any OTHER doc source, word, excel etc.....

Nov 13, 2007 | Lexmark T642 Laser Printer

1 Answer

Error message F952

Xerox has some fantastic support information on their site. I can't say enough about how much detail they provide. One of their documents for your printer is, "Solutions for How To Resolve an F952 Error Message." The document can be found at the following location:{88EEB946-3A34-4AF9-801B-0756917C085D}&Xlang=en_US&Xcntry=USA&prodID=M940&objID=6581 NOTE: After clicking the link above, you'll need to click the link, "Continue to the Support page" at the bottom of the page. If their information doesn't resolve the issue, please let us know.

Aug 22, 2007 | Xerox WorkCentre M940 InkJet Printer

Not finding what you are looking for?
Office Equipment & Supplies Logo

Related Topics:

880 people viewed this question

Ask a Question

Usually answered in minutes!

Top Office Equipment & Supplies Experts


Level 3 Expert

102366 Answers


Level 3 Expert

2237 Answers


Level 3 Expert

77499 Answers

Are you an Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides