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This is a problem that has to do with the speaker of the phone(not your loudspeaker but the small one). It is probably broken and as a result, there is no way you can hear your callers. One way to confirm this is for you to put your call on loudspeaker when it comes in and you have picked it, if you can hear your caller then you are sure that the smaller speaker is faulty. Also, you can try to use a very compatible earpiece or headset and see if you can hear your callers. If this happens to be the case there is only one way you can get this to work and that is by sending it to a qualified repairer as the phone requires serious expertise so as not to damage it an further. hope this solution helped solve your problem? please comment for more information and thank you for using the fixya.com website
just need a new earpiece speaker or it simply needs to be adjusted into place. If there is no repair shop around you or you do not want to mess with it, then just buy a $20 bluetooth headset to bypass the whole earpiece.
Assuming you have the audio volume turned up, do you have a bluetooth headset? Check the Bluetooth options to make sure there are no associated bluetooth devices (or just turn bluetooth off).
If that still doesn't work, try clicking the trackwheel and seeing if it says "Mute" or "Unmute" respectively.
If you still can't hear the callers voice, you may have a defective earpiece in the phone and it's time for repair. If you don't have a bluetooth headset, you can try to use one of those to hold a conversation. I have my bluetooth headset around my neck at all times, I can't stand talking without it. As an added bonus, people who can't see my earpiece in my ear thinks I'm talking to myself.
Hi--First, make sure your "mute" function is off. Try holding both volume buttons at the same time for a second or two. If that doesn't help, while you're having a conversation, either with or without bluetooth, make sure your phone's volume is turned up. On a lot of phones the volume button will control both ringer and conversation volumes, but turning it up without the phone in use only affects the ringer volume. My husband thought there was something wrong with his bluetooth until we noticed his phone volume was set too low--not as noticeable on handset, but bluetooth apparently needs volume up pretty high!
I had to have my Treo swapped once already because of a problem with the headset jack. The same problem is happening now - the phone always thinks the headset is plugged in (even when it isn't). That results in phone ringing (unless on virbate / silent mode) but no audio through the speaker in the back, and no speakphone icon appearing.
Given the symptoms you describe I would go to your service provider and (hopefully) get support under warranty - very likely hardware related.
THE phone's Headset Plug is stucked. Try to plug and Un-plug the headset many times for it will release. Best, Play a Music and try this on so when you haer the sound coming from the phone, it means it works