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How do I get the cover off a Packard Bell Store & Save 3500 external hard drive as there is something rattling inside?

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The enclosure is locked but clickers, the only way to oepn it is by force since PBell has a specific pressure point on the enclosure to open it.

the ratling sound means that the disk in your HDD is not alligned, it could just be a matter of time before it completely looses railing and be unusable.

best move you can do is contact PCBell and have them informed about your issue.

good luck

Posted on Jul 23, 2008

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Hello,

The sequence you plug in the hard drive shouldn't matter. I would click Start -> Run and type:

eventvwr

Click okay. When the Event Viewer loads, click Application. Do you see any errors associated with the times you plug in the drive? Also, check the System events and look for the same thing.

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