Question about Computers & Internet
I just purchased a new M-6319 gateway laptop. It has vista software.
I have had the computer maybe three days. In that time it has frozen up approximately 5 times. (it has frozen when I was ripping cd's, and when I've used the works word processor.) It would not respond to cont/alt/del. I finally have to hold the power button down to turn it off.
Is this a problem that is common with this model? If so I will look for another computer. I am starting college in a month and need something reliable. I have even purchased a small fan pad to help it stay cool, and still, it keeps freezing up. Any help or suggestions?
This will be with the memory or a software conflict. To be perfectly honest, this machine shouldn't be doing this since it's only three days old. I would take it back for an exchange. This is a good model and this is not a common problem with these. If you exchange it for the same model I think you'll find that this is a good machine and you'll see that it shouldn't lock up. I've got a Gateway that is approx two years old and it hasn't locked up five times since I've had it. Occasionally, yes, but five times in it's first three days, no. You're going to have bigger problems if you keep it.
Posted on Jul 23, 2008
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Oct 19, 2009 | Gateway MT3705 Notebook
Sep 02, 2009 | HP Pavilion dv9000z Notebook
May 08, 2009 | Computers & Internet
Mar 29, 2009 | Acer Aspire 4720 Notebook
Mar 20, 2009 | Gateway M685-E Notebook
Jan 27, 2009 | Gateway M-6319 Notebook
Oct 20, 2008 | HP Computers & Internet
60 people viewed this question
Usually answered in minutes!