Unit will not respond to any commands after the initial "hello." I have tried plugging and unplugging, leaving the unit unplugged for a number of day and then replugging and still no response either with the remote or by pushing any of the buttons. There is a dvd stuck inside that I would like to rescue. I there a solution?
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unplug it again.. plug it back in and take any dvd/tape out of it..go to the setup menu and let it reprogram any channels..it should start working once that part is done.. if not go find another unit at a resale shop..
unfortunatley...its toast! time to throw it away and get a new one.....im guessing a surge has possibly cause major damage to the main CPU of the unit ive seen this with home appliances all the time....hope this helps,ben
I feel you pain. My wife bought me this unit about two years ago and I wanted to transfer some VHS tapes to DVD but there was no rush to do this and besides I had another VCR and a VCR/DVD combo unit. I finally opened the box the other day and proceeded to hook everything up and I had exactly the same problem. The unit says "HELLO" on the screen but will not advance to "PLS WAIT" or "INITIAL." So essentially, the unit is dead since without doing the initial setup none of the buttons on the front of the unit or the remote function. I e-mailed RCA and received a response that stated, "Audiovox acquired RCA as of January 1, 2008. The transfer of parts and information is still in process. However we did not acquire this portion of RCA so we do not handle this product i'm sorry for the inconvenience." So in other words and according to what I've read on the internet about this unit it's a total pice of junk and you can't get any technical assistance about this problem or replacement parts. The only thing one person told me was to hold down the power button on the left side of the unit for 30 seconds and then unplug the unit and wait a few minutes and then plug it back in to see if it resets to the factory default. Guess what, it didn't so I've totally wasted $200.
I had a LRM-519 that would not get past a very dimly lit "hello" on the
LED screen. I called tech support and was advised to make sure no disk
was in the unit and turn off the power from the unit (not the remote)
and unplug it from the wall outlet. While unplugged, hold down the
power button for 30 seconds then plug it back in. This didn't work the
first time, but after a few tries it worked for me. My unit hadn't
worked for nearly 3 months prior to this. Good luck.
I had a LRM-519 that would not get past a very dimly lit "hello" on the LED screen. I called tech support and was advised to make sure no disk was in the unit and turn off the power from the unit (not the remote) and unplug it from the wall outlet. While unplugged, hold down the power button for 30 seconds then plug it back in. This didn't work the first time, but after a few tries it worked for me. My unit hadn't worked for nearly 3 months prior to this. Good luck.
According to LG support, it would have cost $69 for labor plus parts to repair the unit. The main board/power board is $40.
I set mine up today and made the same "fatal" mistake. I spoke to "tech support" 3 different times with no luck. After the third call he told me it was "simple fix" but I had to call a "senior tech" on Monday after 1 PM Eastern time. If it was so simple to fix why couldn't he fix it? What a joke! Does anyone out there know how to fix this problem?