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Sounds like sled motor [the motor that help to spin the disc inside] is faulty. This is purely a mechanical fault. Contact any service technician. The CD drive mechanism should be taken out from the device, for repair. If you wish to get some details; check the site linked here. Pull up older posts. Surf the site with patience. http://electronicshelponline.blogspot.com/
If this is happening on every disk you try to play,
unfortunately, what you're describing is a repair
issue. You won't be able to address the problem with troubleshooting.
There is a part inside the player that needs to be replaced. If you're
under warranty, this will cost you nothing.
I hope I've provided you useful assistance and that this information
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it might be that you are playing a dual layer dvd in the player. The player needs to focus on the second layer of the movie, and that might be why the dvd freezes. Leave it there for a while and the dvd should continue if it is this situation.
When a dvd or cd player freezes while playing , it could be a few differant things . First thing I would check is to make sure the disc and the lens has no dirt and dust on them, Next I would check the slider assy rail for dirt ,dust or hardened grease. Next I would check the tracking gain and tracking offsets. Without training, about the best you can do is the first or maybe the second BUT the alighnments should be left to a pro as you need alighnment disc and equipment to do this alighnment. Good Luck
I would certainly take the unit back cause that noise could be the tracking or focus coils making that noise as they are being overdriver. This could cause the unit to fail prematurly. Its not an adjustment that you can do your self, it takes special equipment and disc