Question about Logitech Keyboards&Mouses: MX500 Optical Mouse (MOLTMX500)

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My USB mouse is not detected by Windows after I plugged in the device. what can i do? New computer with Vista will not recognize this mouse or download thereof. Is there a fix? If not, is there another Logitech mouse that can be programmed with a "double click"?

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  • dougandjanis Aug 11, 2008

    USB port not the problem. It is recognized as 2nd HID-compliant mouse, having only basic functions, am not able to program optional button functions.

  • dougandjanis Aug 12, 2008

    After doing further research, I've determined that this mouse is not compatible with Windows Vista.........it can be used only as a normal functioning HID-compliant mouse, but cannot be programmed for any other of it's capabilities. Thanks for trying to help! If anyone has, or can recommend, a mouse with a "double click" optional button, please let me know.

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Check logitechs site and see if they have a vista Version of the software

Posted on Aug 11, 2008

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Go to my computer then control panel then select mouse then you can troubleshoot there your mouse there.

Posted on Aug 10, 2008

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Try to connect the mouse on another USB port and see if it will work, because sometimes this can only be a bad usb port , if you can also try to connect on another computer to check it will work..

Hope that helps..........

Posted on Aug 10, 2008

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Hello, try another computer? does the light in the bottom come on?

Posted on Aug 10, 2008

  • Ekse Aug 10, 2008

    I have a mx518 here, the light in the bottom comes on when its pluged in. if it doesn't come up, you got a broken cord or a faulty mouse.

  • Ekse Aug 11, 2008

    do you have the latest version that supports your windows version?

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Heello dougandjanis,

first of all, make sure your USB port is working, you can try that by plugging another USB device in.

Then to check that the mouse USB is working, once you have connected it, go to:
start >(righ-click)Mycomputer>select manage>select device manager> (look in the (?) tab. see if your mouse is listed there.

Good luck, and let me know what happend,
Dahaka

Posted on Jul 23, 2008

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