I have a Panasonic Quintrix TV and I have a new Freeview box. Just the other day my freeview box will not turn on, it's stays on standby Red and will not turn on Blue. I have everything plugged in ok scart and TV arial it just stopped working didn't touch a thing, what do you think is the problem.

3am is the freeview box update time it will do this every day at 3am the loud click you hear you should not hear it but it may be the update switch that turns the tv out of standby for the freeview to be updated its a different switch that turn this on and may be sticking.

So what is your problem it looks like a statement . Specify your problem clearly with necessary details .

And old is your tv and have you faced any problem or replaced any component recently .


post back these details

Tv will have to be taken in for repair, It went into the protect mode for some reason if the light is flashing red,

Buy a seperate HD box. It is possible, but more hassle than it is worth ( and more expensive)The tuner board is only available from Panasonic.

Hi Sarah,

Please check your :

- Power board . You may have defective part like IC and capacitor
- Video board. A defective part in this board will make your display stay freeze.

Regards

OK - please follow these instructions carefully to setup the Freeview box. If you get stuck at any point in the instructions - or anything I've said doesn't make sense or match what you can see - just post another message here and I'll deal with each problem as it arises.

1. Switch the TV and Freeview box to STANDBY. There should be a red light on the Freeview box;
2. Connect the aerial cable to the freeview box. Make sure you are connecting this to the correct socket. This should be labelled "RF IN", "IN" or "Aerial/Antenna". If you have connected to a socket marked "RF/TV OUT" or "TO TV" or something similar, it wont work;
3. Connect the SCART cable to Freeview box and the back of the TV;
4. Switch the TV on;
5. Switch the Freeview box on - you should get a green light on the front of the box;

Most TVs will automatically switch to the external input when a SCART device is switched on while the TV is already on. This is why you should switch the TV on first.

At this point you should be able to see the installation / setup screen for the Freeview box displayed on your TV. If you cannot see this:

A. Press the INPUT button once on your SAMSUNG remote control once. This is the button in the top-right corner of your remote control.
B. If you still cannot see the installation / setup screen, press the MENU or SETUP button on the remote control supplied with the Freeview box.

The instructions from this point forward will be different if you had to press the MENU / SETUP button on the Freeview remote before anything appeared on the TV screen. If this Freeview box has been used before the installation screen will not appear, but you will get at on-screen menu after pressing the MENU / SETUP button. If this happens, please let me know and I will provide alternative instructions for setup.

Assuming you have been able to access the installation screen, it should be easy enough to follow the instructions on screen from this point. Use the UP / DOWN / LEFT / RIGHT arrow keys on the Freeview remote to highlight the relevant options and then press OK / SELECT to choose that option.

I don't want to make this too complicated by providing alternative instructions for every possible scenario. Please run through the instructions above and make sure you are getting an installation screen or "menu/list" displayed on the TV. If you need further instructions from there, I will provide them in another message.

Good luck - I'll await your reply.

Regards,
BElectric

HD Ready just means the tv can display HD images from an HD source.

The built-in Freeview box on your tv is not Freeview HD compatible so you'll either have to buy a separate external Freeview HD box or subscribe to an HD satellite or cable service.

In any case, most built in Freeview receivers are of barely adequate picture and reception quality. An external box is usually far better in both respects.

You may lose some channels when you retune the TV as the channels have been rearranged. To locate them look at the EPG although you may still find that some channels are no longer available on FREEVIEW. See the following link for additional information

http://www.freeview.co.uk/_retuneinfo/

If the above process does not work then check the link above for additional information and also visit the accompanying site links below to find more information for your model of TV / FREEVIEW box.

For troubleshooting the retune procedure visit http://tvretune.co.uk/troubleshooting/

For specific model information visit http://tvretune.co.uk/productmanuals/

Telephoned Panasonic. Freeview box okay. Re-tuned both box and Samsung TV.