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When I try to open a pdf file, the icon is different and does not open in Adobe, but in MS Word 2007, which of course is does not open properly. This computer (Gateway M6752 laptop)has Vista Home Premium, Adobe Reader 9. When I go back to my old desktop with Windows XP and older version of Adobe Reader, the pdf icon is shown and a double click opens the file in Adobe. This just started happening, I have had the laptop computer about 3 months and this did not happen at first.

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  • mrbickham Jul 23, 2008

    This is a rip off, why, if my computer is in warranty do I have to pay for technical assistance?

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Hey mrbickham,

In some instances, updating existing software or installing new programs onto your computer can cause issues such as what you have encountered. Fortunately, re-associating .PDF files with Adobe Acrobat Reader instead of MS Word 2007 may be all that you need to do. Most versions of Windows allow users to select the program they want to use to open any given file type, and can usually be done by following the steps I’ve provided below.

1) Right-click on the .PDF file icon.

2) Choose "Open With" from the menu that appears.

3) When you highlight the “Open With” option a submenu should appear. Click on the link in this menu that says “Choose Program.”

4) Another window should then open, providing a list of the available programs on your computer. Choose Adobe Acrobat Reader from the menu and check the box next to it.

5) At the bottom of the page there should also be an option that says something similar to "Always use this program to open this file type." Make sure that this option is enabled.

6) Click "OK."

Hope this helps you out.

Sincerely,
Aaron
Go Ahead. Use Us.

Posted on Jul 23, 2008

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