Question about Nikon Coolpix 5700 Digital Camera

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Coolpix 5700 Image Smearing

My Coolpix 5700 often suddenly goes into what I call a smearing mode, where the image in the viewfinder and on the LCD display is badly smeared, much as though one had poured multicolored paint down the image.

There is no particular pattern to it happening, though I notice that it will often happen when the camera is swung slowly (or quickly, for that matter) from dim light scene to a scene in which there is a bright part, such as a window inside a room. Does it inside or outside, day or night. The smearing (and other colored artifiacts) may or may not show up in the image when it is displayed on the camera LCD. There is often noticeable smearing of very bright parts of an otherwise okay image.

I tried "reset all" to no avail. No difference.

As suggested in owner's manual, I set camera to "Clear /Clean Image". No difference.

Does it on its own battery power or when plugged into AC adapter.

Sometimes, turning the camera power off and on will clear it up, but usually only temporarily.

I am NOT getting the horizontal (window blinds) lines reported by some users.

It's very annoying, because I never know if I'm going to get a good image or not, and when the smearing happens, it is impossible to compose the photo.

Is this problem related to the bad CCD problrem that Nikon will fix?

Gary
stlhdr@scn.org

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It sure sounds like the CCD is acting hinky on you from time to time. Check out http://www.nikonusa.com/email_images/nikonusa/service_advisory/coolpix.html
and call the 800 number in the advisory for better advice from Nikon repair people. This problem seems to be manifesting itself with lots of different kinds of screen displays. Mine just went black. Nikon was very good about making the free repair - all I paid was the cost of sending the camera to them. Don't send your battery, memory card, camera strap or lens cover. All they need is the camera body.

Posted on Aug 21, 2008

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This sounds like the sensor has failed.
Its a known problem with the 5700. You may have to look on the Nikon Europe website to confirm this (Nikon UK did not advertise it widely) and then ask Nikon to replace it. It was their policy to do this when mine failed, last year. Turnround was under two weeks.

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Contact Sony in your country: they have been offering free repairs for this problem, my 2004 Sony DSC-V1 was repaired under the scheme last summer.

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