Question about HP Photosmart 3310 Printer

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Ink in hp photosmart 3310

I put a brand ink cartridge (light cyan) in my printer, but the screen says it's still empty and it keeps telling me it's empty.  It won't register a new cartridge.  Please help.  Thanks.

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Hi,
the printer should have software installed enabling you to opt, for a printer-ink cartridge change.
If the cartridge has a chip fitted, it may be discharged.
The chip is supposed to be charged up, for the printer to recognise the newly installed cartridge.
view your settings in control panel/printer/properties to see what options you have available.

Mike @ Compurepair.

Posted on Jul 23, 2008

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