Question about Compaq Presario 700 470024-192 Notebook

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Dvd-rw drive My computer has lost track of the dvd-rw drive and now i can't open it or even find it in the device manager. Why is this going on and how can i fix it?

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Usually when this happens, the burner end of the drive has gone out and the drive will need to be replaced in order to fix it. On rare occasion the driver glitch, so, try uninstalling the drivers for the drive from the device manager and reboot. The machine will find the drive and reinstall the drivers. If it still doesn't work, then I'm afraid the drive has failed and will need replaced.

Posted on Jul 23, 2008

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1 Answer

Super multi dvd/rw optical drive wont work


You didn't supply the OS ? Open the device manager, uninstall the DVD rom and Go to the Computer's Manufaturer's website and download the correct driver.

Jan 16, 2013 | Advent Clearance 5411 Laptop...

1 Answer

My acer aspire 5315 wont read any discs



click start control panel,administrive tools,computer management,device manager scroll to cd/dvd rom drives right click properties then properties again then tick enable cd digital cd audio for this cd rom device or scroll to dvd regions select the no _ for your specific area or if this fails to fix the problem
make sure that the dvd burner is getting enough power test all leads that are attached to the dvd burner including electical extensions and make sure they have a secure connection or just replace them there might be bad/faulty or
your drivers may have been corrupted or you might have a virus run your antivrus program
you might have to physically unplug the leads for this cd/dvd burner then plug them back in or
you might have to uninstall then reinstall your DVD/CD or uninstall the driver then reinstall for this device
click start control panel administrive tools,computer management,device manager scroll down cd dvd rom drives right click you can you can update driver,roll back driver,or
select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall

if this does not fix the problem it might be a registry problem

Close all open programs

Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak

If any of the above keys shown in step 4 are listed, right-click on them and choose Delete
After deleting the keys, close the registry editor
Reboot your computer
Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.
if these fail to fix the problem

It could be a problem withthe lens, you should try cleaning the lens, it's already gone bad there is no harm in trying If you take a little risk can solve . follow the instruction: Don't panic its very simply. 1. When running your pc , open the drawer.> 2. switch off the acpower 3. remove powercable & sata or pata cable 4. remove all the screw from the back side 5. press clip to open the font panel 6. reverse the cd/dvd rw 7. just remove the cover 8. clean the optical lance 9. use a little( not much )oil place on two steel shaft 10.cover all the equipment 11.now you can fit to your pc Ifit does the same problem please change the cd/dvd rw because the lance has defected..


hope this helps
dont forget to vote

Feb 11, 2011 | Acer Aspire 5315 Notebook

1 Answer

Dvd rw not working


your drivers may have been corrupted or you might have a virus run your antivrus program
you might have to physically unplug the leads for this dvd rw then plug them back in this should activate the found new hardware wizard or
you might have to uninstall then reinstall your DVD/CD or uninstall the driver then reinstall for this device
click start control panel admistrive tools,computer management,device manager scroll down cd dvd rom drives right click you will see options to update driver,roll back driver,or
select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall
make sure that the cd-dvd burner is getting enough power test all leads that are attached to the dvd burner including electical extensions and make sure they have a secure connection or just replace them there might be bad/faulty or

if this does not fix the problem it might be a registry problem
Close all open programs

Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak
If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computer

Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.




hope this helps

Jan 17, 2011 | Acer TravelMate 2300 Notebook

1 Answer

My dvd rw not working and it not be seen in my computer


your drivers may have been corrupted or you might have a virus run your antivrus program
you might have to physically unplug the leads for this dvd rw then plug them back in this should activate the found new hardware wizard or
you might have to uninstall then reinstall your DVD/CD or uninstall the driver then reinstall for this device
click start control panel admistrive tools,computer management,device manager scroll down cd dvd rom drives right click you will see options to update driver,roll back driver,or
select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall
make sure that the cd-dvd burner is getting enough power test all leads that are attached to the dvd burner including electical extensions and make sure they have a secure connection or just replace them there might be bad/faulty or

if this does not fix the problem it might be a registry problem
Close all open programs

Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak
If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computer

Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.




hope this helps

Jan 17, 2011 | Acer TravelMate 4000 Notebook

1 Answer

Dvd-rw driver stop working, can't write any more dvd's.


Hi,

Please check device manager for the DVD drive entry. if you have any error cides listed on the DVD drive then run the following fix and restart the computer:

http://www.techiesspot.com/filez/cddvdfix.reg

To check the device status in Device manager:

1. Press and hold Ctrl key, tap R key once to open Run command box, enter devmgmt.msc and press Enter to to get the Device manager window.
2. Double click on DVD/CD ROM drive to expand and check the DVD drive status.

Please let me know the results after performing the above..

Mar 08, 2010 | HP Pavilion dv6000z Notebook

1 Answer

Upgraded the BIOS and no more DVD Device manager


If you cannot see the DVD Drive you have lost the DVD drivers....
relode the drivers from your system provided CD and reboot

and even check in the "safemode "network support" by pressing F8 contunisly......as soon as you switch on the laptop ...

Sep 19, 2009 | Acer Aspire 5520-5908 Notebook

2 Answers

DVD/RW IS NOT WORKING CODE 39


I was fixing a computer the other day and ran across the following error in Device Manager on the CD-ROM drive.

"Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)"

Because of this error, the drive did not show up in My Computer and the customer was unable to burn CDs or read any CDs.

I uninstalled the drive from Device Manager, rebooted the computer, and the problem remained, so obviously it appeared to be a registry issue that I would have to solve. If you are receiving this Code 39 error and your CD or DVD drive is missing and has a yellow exclamation mark in Device Manager, I hope this information is useful.

To solve this Code 39 error, follow these instructions:

NOTE: After removing these registry keys and rebooting, it may be necessary to reinstall any CD or DVD recording applications.

1) Close all open programs

2) Click on Start, Run, and type REGEDIT and press Enter

3) Click on the plus signs (+) next to the following folders

* HKEY_LOCAL_MACHINE
* SYSTEM
* CurrentControlSet
* Control
* Class
* {4D36E965-E325-11CE-BFC1-08002BE10318}

4) This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

* UpperFilters
* LowerFilters
* UpperFilters.bak
* LowerFilters.bak

5) If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

6) After deleting the keys, close the Registry Editor

7) Reboot
your computer

8) Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone

If you found this helpful , please rate my solution below :D

Kind Regards
1234s282

Jul 03, 2009 | Acer PC Laptops

1 Answer

Dvd rw is not detected in windows xp in my toshiba a75 laptop


Hi,

Kindly follow the following steps..

1. Go to Device manager. Click on the + sign beside IDE drives. Right click on the dvd drive and select uninstall. Restart the computer. It should get installed automatically as it is a generic driver.

2. Go to run > type regedit > go to the following key
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\
Select the folder that says ( 4D36E965.....
on the right hand side delete the file that says "Upper filters" and "Lower filters"

3. Go to device manager > click on the + sign beside IDE ATA ATAPI Controllers > right click on Secondary IDE channel and select uninstall. Do the same with Primary IDE channel. Restart the computer.

4. Reseat the dvd drive.

Hops this helps..
Regards,
Anup

Apr 07, 2009 | Toshiba A75-S125 Satellite Notebook

2 Answers

Pioneer dvd-rw dvr-k17 problem


it's windows problem.
basically you need to edit (delete) registry.
follow this step from microsoft.
http://support.microsoft.com/kb/314060

Aug 05, 2008 | PC Laptops

1 Answer

Toshiba dvd burner problem


Try unistalling the dvd drive in device manager. Go to my computer click on view system information. Then click on hardware, then click on device manager find your dvd drive then right click and unistall a warning window will popup click ok. Once you unistall it restart the system and windows will find new device and reinstall the device driver. Then check if this fixes the problem. if this dosnt fix the problem try removing the dvd drive from the laptop and reinsert it. Sometimes the connection losses contact with the terminals.

Jan 19, 2008 | Toshiba Satellite A105 Notebook

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