I recently reinstalled the drivers for my HP Deskjet F380. It had packed up completely but with the new driver install the printer works again. However now the scanner can't be seen by my iMac G5 on which I am running OSX.
The F380 is connected in same way it always was. I have powered off/on and re-booted everything but still get the message: 'Sorry, scanner could not be initialized. Scanner not found.'
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If you have Vista as your operating system, Windows Vista provides a basic set of scanning drivers, also referred to
as Windows Image Acquisition (WIA) drivers, that you can use as an
alternative to scan a document when you cannot scan using the HP
drivers.You can still scan with one of the following methods: (Click
It sounds like the issue is software related. When the light is flashing it is sending the file to the computer but then nothing is happening. You either have not installed the software or you need to uninstall and reinstall.
Both require you to download the most recent drivers - don't use the CD unless you do not have a highspeed internet connection. Just click on the link and enter product name and the OS and choose the most recent full feature software and drivers.
This issue occurs if the scanning files are not installed properly. Once search for the hpqscnvw.exe file and try to scan from there and check for the result. If you are able to scan then download scan diagnostic utility from the hp.com and run it. If the issue persists reinstall the software.
This has happened to me on several occasions with a couple of different HP all-in-one scanner/printer's. The HP driver/program itself may be in a phase where it's attempting to complete a scan, which would prevent you from scanning anything else. You can confirm whether or not this is the problem by restarting your computer and attempting another scan. You'll get an error message saying the scanner is currently in use.
You may want to try to completely remove the installation files for the scanner, and reinstall either from the disk or let windows install it for you via "plug and play". Then update the drivers from hp's website. See if that resolves your problem.