Question about Philips SA5125/37 MP3 Player

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SA5125/37 MP3 Player

My philips go gear 2gb mp3 player wont turn on and when it does turn it starts to power up and this loading screen ive never seen before i had problems comes up and begins to load and then stops at 99%

although when i plug it into the computer to charge it starts charging and nothing seems to be wrong with it

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Upgrade the firmware
www.philips.com/support
enter country
enter model #
click on model #
click on software & drivers
click on firmware upgrade - software

or, just open the Philips Device Manager and click on "Update"

Posted on Sep 07, 2008

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My son has a philips go gear mp3 player 2gb some


Ok, just make sure you put songs that are compatible with the player like mp3 or wma, but most preferably, mp3. if you put any other format than mp3 it will only appear as a file in the flash and will not play.

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There is a support page that explains the format procedure for the SA3125 player. It is available here:


http://www.p4c.philips.com/cgi-bin/dcbint/faqview?scy=PH&subrequest=1&mid=Link_FAQs&session=20090130135307_66.249.71.73&desc=Philips+GoGear+Flash+audio+video+player+SA3125+2GB*&view=aa12_view_full.html&list=aa12_list_partial.html&slg=ENG&refnr=0064745&refdisplay=PI_C35_SA3XXX_030&dct=QAC&ctn=SA3125/97

Jan 25, 2009 | Philips GoGear SA3125/37 MP3 Player

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Frozen screen on my phillips mp3 player


You need to get the latest firmware upgrade from the Philips website:
1. Go to www.philips.com/support
2. Enter your country/language
3. Enter your model # SA6045 or whatever
4. Click on the link for your exact model # (the one w/o the "B" in it)
5. Click on "Software & Drivers"
6. Download the updated "Device/Firmware Manager"
7. Once installed, open the Philips Device Manager
8. Click on the "Update" tab, then the "Update" button (with your mp3 player connected to the computer, of course)
9. Your Mp3 players firmware will update automatically

If you do not have the latest version of the Philips Device Manager installed (the latest is the version from the Philips website), then clicking the "Update" button will give you a false positive saying "The firmware on your device is already up to date."

-Tha Mp3 Doctor

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1 Answer

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Some older Philips models are not compatible with Windows Vista.

Which model do you have?

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First of all you need to restore the player.
Install and run the Philips Device Manager from the product CD.
Select the Repair/Restore option and follow the on-screen prompts. This will format the player and re-load the firmware.

The HDD1830 is only fully compatible with Windows XP and Windows Media Player 10. If you have Windows Media Player 11 you will need to uninstall it. This will roll it back to version 10.

Tracks must be transferred to the HDD1830 using the Media Player Sync function.

The HDD1830 is only compatible with .MP3 or .WMA music tracks. It is not compatible with iPod .AAC tracks.

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Sounds like the firmware has corrupted.

Install and run the Philips Device Manager from the product CD.
Select the restore / repair option and follow the on-screen prompts.

This will re-install the firmware and format the player.

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