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Had our computer up graded and now our ergonomic mouse will not work with Windows XP. The setup disk is for Windows 95/98/ME/Nt 4.0/2000 How can we adapt this to our computer or do we need to purchase a new program?

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Hi,

Your best bet before buying a new mouse is to go to the manufacturer's web site of the present mouse and in the Support area see if they have drivers updated for XP.

Posted on Jul 23, 2008

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I HAVE A GATEWAY DESKTOP COMPUTER WITH AN ERROR MESSAGE SYSTEM32\NTOSKRNL.EXE. HOW DO I FIX THIS PROBLEM?


NTOSKRNL.EXE is missing or corrupt. Issue NTOSKRNL.EXE is missing or corrupt.
Related errors

Below is a listing of the full error message that may be related to this error.

Windows NT could not start because the below file is missing or corrupt:

C:\Winnt\System32\Ntoskrnl.exe
Cause

  1. Keyboard issue
  2. Miscellaneous corruption
  3. Corrupt boot.ini file.
  4. Missing boot.ini file.
  5. Missing or corrupt ntoskrnl.exe file.
  6. Windows NT installed on a partition bigger then 7.8GB
  7. Corrupted hard disk drive or severely corrupted Windows.
Solution

Keyboard issue

This issue has also been known to be caused by a short in the ground wire in the keyboard cable. Make sure this is not the cause of your error by replacing the keyboard with a different keyboard or just disconnecting the keyboard from the computer.

Miscellaneous corruption

Before trying any of the below recommendations it's recommend that you load the last known good configuration.

Corrupt boot.ini file

This issue is often caused when the boot.ini is missing or improperly configured. This issue often arises after a user has recently added or removed an operating system on the computer or added or removed hard disk drives in the computer.

Make sure the line pointing to the operating system and its drive and partition is properly configured in the [boot loader] and [operating systems] section.

Missing boot.ini file

Microsoft Windows XP users:

If the boot.ini is severely corrupted or missing a user running Microsoft Windows XP can rebuild the boot.ini to resolve this issue.

Microsoft Windows NT and Windows 2000 users:

To restore the original boot.ini file in Microsoft Windows NT or Windows 2000 you will need an ERD and follow the below steps. If you do not have an ERD you will be unable to follow these steps.

  1. Boot the computer with your Windows NT three setup diskettes or the Windows 2000 setup disc.
  2. In the setup menu, type R to start the repair.
  3. When prompted for the ERD diskette insert the diskette and inspect the startup environment.

Missing or corrupt ntoskrnl.exe file

If the ntoskrnl.exe file is corrupt or missing this can also generate the error. To restore this file follow the below steps.

  1. Insert the Microsoft Windows XP CD. Note: If you have a recovery CD or a restore CD and not a Microsoft Windows XP CD it is likely the below steps will not resolve your issue.
  2. Reboot the computer, as the computer is starting you should see a message to press any key to boot from the CD. When you see this message press any key.
  3. In the Microsoft Windows XP setup menu press the R key to enter the recovery console.
  4. Select the operating system you wish to fix, and then enter the administrator password.
  5. Type expand d:\i386\ntoskrnl.ex_ c:\windows\system32
  6. You will then be prompted if you wish to overwrite the file type Y and press enter to overwrite the file.
  7. Type exit to reboot the computer.

Windows NT installed on a partition bigger then 7.8GB

If you are running Microsoft windows NT 4.0 on a partition larger than 7.8GB this issue can occur if the boot files are located outside this limitation. When this error occurs your computer will have the error message as shown below.

OS Loader v4.01
Disk I/O error status=00000001
Windows NT could not start because the below file is missing or corrupt: winnt\system32\Ntoskrnl.exe
Please reinstall a copy of the above file.

If your system partition is larger than 7.8GB you will need to delete the partition and recreate the partition to 7.8GB or less. Additional information about this issue can be found on Microsoft KB Q224526.

Corrupted hard disk drive or severely corrupted Windows

Check the hard disk drive for any errors by running the chkdsk program. To do this follow the below steps.

  1. Insert the Microsoft Windows XP CD. Note: If you have a recovery CD or a restore CD and not a Microsoft Windows XP CD it is likely the below steps will not resolve your issue.
  2. Reboot the computer, as the computer is starting you should see a message to press any key to boot from the CD. When you see this message press any key.
  3. In the Microsoft Windows XP setup menu press the R key to enter the recovery console.
  4. Select the operating system you wish to fix, and then enter the administrator password.
  5. Once at the recovery console type chkdsk /r
  6. Once completed type exit and see if issue is resolved.

If after trying all of the above steps you are still encountering the same issue it's likely that Windows is severely corrupted and it is recommended you reinstall Windows.

Finally, if during the Windows installation you encounter errors it's likely that your hard disk drive is bad.


http://www.computerhope.com/issues/ch000646.htm

Mar 02, 2012 | Gateway GT5026E PC Desktop

Tip

CONFIGURING YOUR SYSTEM FROM HOME FOR XP


For you to sit at home for your system configuration on how to setup your xp program

1. When you run the Windows XP Professional Setup program, you must provide information about how to install and configure the operating system. Thorough planning can make your installation of Windows XP Professional more efficient by helping you to avoid potential problems during installation. An understanding of the configuration options will also help to ensure that you have properly configured your system.

I won't go into that part right now but here are some of the most important things you should take into consideration when planning for your XP installation:

* Check System Requirements
* Check Hardware and Software Compatibility
* Determine Disk Partitioning Options
* Choose the Appropriate File System: FAT, FAT32, NTFS
* Decide on a Workgroup or Domain Installation
* Complete a Pre-Installation Checklist

After you made sure you can go on, start the installation process.

2. Beginning the installation process

You can install Windows XP in several methods - all are valid and good, it all depends upon your needs and your limitations.

* Manual installations usually come in 3 flavors:
* Boot from CD - No existing partition is required.
* Boot from the 6 Setup Boot Disks, then insert the CD - No existing partition is required (see the Create Setup Boot Disks for Windows XP page).
* Boot from an MS-DOS startup floppy, go to the command prompt, create a 4GB FAT32 partition with FDISK, reboot, format the C partition you've created, then go to the CD drive, go into the I386 folder, and run the WINNT.EXE command.
* Run an already installed OS, such as Windows NT 4.0 Server. From within NT 4.0 go to the I386 folder in the W2K installation CD and run the WINNT32.EXE command.
* If you want to upgrade a desktop OS such as Windows 98 into Windows 2000 Professional you can follow the same procedure as above (You cannot upgrade Windows 98 into W2K Server).

There are other non-manual installation methods, such as using an unattended file along with a uniqueness database file, using Sysprep, using RIS or even running unattended installations from within the CD itself, but we won't go into that right now.

It doesn't matter how you run the setup process, but the moment it runs - all setup methods look alike.

3. The text-based portion of the Setup program

The setup process begins loading a blue-looking text screen (not GUI). In that phase you will be asked to accept the EULA and choose a partition on which to install XP, and if that partition is new, you'll be asked to format it by using either FAT, FAT32 or NTFS.

i. Start the computer from the CD.

ii. You can press F6 if you need to install additional SCSI adapters or other mass-storage devices. If you do you will be asked to supply a floppy disk with the drivers and you CANNOT browse it (or a CD for that matter). Make sure you have one handy.

iii. If you want, you can press F2 to run the ASR sequence. For that you need a good backup created by the Windows XP backup program, and the ASR floppy disk. If you plan to install a new copy of XP - don't do anything.

iv. Setup will load all the needed files and drivers.

v. Select To Setup Windows XP Professional Now. If you want, and if you have a previous installation of XP, you can try to fix it by pressing R. If not, just press ENTER.

vi. Read and accept the licensing agreement and press F8 if you accept it.

vii. Select or create the partition on which you will install Windows XP Professional. Depending upon your existing disk configuration choose one of the following:

viii. If the hard disk is unpartitioned, you can create and size the partition on which you will install Windows XP Professional.

ix. If the hard disk is already partitioned, but has enough unpartitioned disk space, you can create an additional partition in the unpartitioned space.
x. If the hard disk already has a partition that is large enough, you can install Windows XP Professional on that partition. If the partition has an existing operating system, you will overwrite that operating system if you accept the default installation path. However, files other than the operating system files, such as program files and data files, will not be overwritten.
xi.If the hard disk has an existing partition, you can delete it to create more unpartitioned space for the new partition. Deleting an existing partition erases all data on that partition.

If you select a new partition during Setup, create and size only the partition on which you will install Windows XP Professional. After installation, use Disk Management to partition the remaining space on the hard disk.
4. Select a file system for the installation partition. After you create the partition on which you will install Windows XP Professional, you can use Setup to select the file system with which to format the partition. Windows XP Professional supports the NTFS file system in addition to the file allocation table (FAT) and FAT32 file systems. Windows Server 2003, Windows XP Professional, Windows 2000, and Windows NT are the only Microsoft operating systems that you can use to gain access to data on a local hard disk that is formatted with NTFS. If you plan to gain access to files that are on a local Windows XP Professional partition with the Microsoft Windows 95 or Windows 98 operating systems, you should format the partition with a FAT or FAT32 file system. We will use NTFS.

i. Setup will then begin copying necessary files from the installation point (CD, local I386 or network share).
ii (or if setup was run by booting from CD) the copying will probably last a few minutes, no more than 5 max.
iii. The computer will restart in graphical mode, and the installation will continue.
iv.The GUI-based portion of the Setup program
The setup process reboots and loads a GUI mode phase.
It will then begin to load device drivers based upon what it finds on your computer. You don't need to do anything at this stage.

i. Click Customize to change regional settings, if necessary.

ii. Current System Locale - Affects how programs display dates, times, currency, and numbers. Choose the locale that matches your location, for example, French (Canada).
iii.Current Keyboard Layout - Accommodates the special characters and symbols used in different languages. Your keyboard layout determines which characters appear when you press keys on the keyboard.

If you don't need to make any changes just press Next.

If you do need to make changes press Customize and add your System Locale etc.

Note for Hebrew users: Unlike W2K, it is SAFE and it is OK for you to install Hebrew language support at this phase.
To install Hebrew support:

After pressing Customize go to the Languages tab and select the "Install files for complex script and right-to-left languages".

A warning message will appear. Press Ok.

Warning: You must now press Apply!!!

Setup will copy the necessary files from the installation point.

You can now go to the Regional Options tab and select Israel in the Location drop-down list, and Hebrew in the Standards and Formats drop-down list. Click Ok.

1. Type your name and organization.

2. Type the product key.

3. Type the computer name and a password for the local Administrator account. The local Administrator account resides in the SAM of the computer, not in Active Directory. If you will be installing in a domain, you need either a pre-assigned computer name for which a domain account has been created, or the right to create a computer account within the domain.
4. Select the date, time, and time zone settings.

5. Setup will now install the networking components.

After a few seconds you will receive the Networking Settings window. BTW, if you have a NIC that is not in the HCL (see the What's the HCL? page) and XP cannot detect it, or if you don't have a NIC at all, setup will skip this step and you will immediately go to the final phase of the setup process.

Press Next to accept the Typical settings option if you have one of the following situations:

* You have a functional DHCP on your network.
* You have a computer running Internet Connection Sharing (ICS).
* You're in a workgroup environment and do not plan to have any other servers or Active Directory at all, and all other workgroup members are configured in the same manner.


on Apr 06, 2010 | Computers & Internet

Tip

NTOSKRNL.EXE is missing or corrupt.


Issue: NTOSKRNL.EXE is missing or corrupt.
Related errors:
Below is a listing of the full error message that may be related to this error.
Windows NT could not start because the below file is missing or corrupt:
C:\Winnt\System32\Ntoskrnl.exe
Cause:
  1. Keyboard issue
  2. Miscellaneous corruption
  3. Corrupt boot.ini file.
  4. Missing boot.ini file.
  5. Missing or corrupt ntoskrnl.exe file.
  6. Windows NT installed on a partition bigger then 7.8GB
  7. Corrupted hard disk drive or severely corrupted Windows.
Solution: Keyboard issue
This issue has also been known to be caused by a short in the ground wire in the keyboard cable. Make sure this is not the cause of your error by replacing the keyboard with a different keyboard or simply just disconnecting the keyboard from the computer.
Miscellaneous corruption
Before trying any of the below recommendations it's recommend that you attempt to load the last known good configuration. Additional information about doing this can be found on document CH000626.
Corrupt boot.ini file
This issue is often caused when the boot.ini is missing or improperly configured. This issue often arises after a user has recently added or removed an operating system on the computer or added or removed hard disk drives in the computer.
Make sure the line pointing to the operating system and its drive and partition is properly configured in the [boot loader] and [operating systems] section. Additional information about boot.ini can be found on document CH000492.
Missing boot.ini file
Microsoft Windows XP users:
If the boot.ini is severely corrupted or missing a user running Microsoft Windows XP can rebuild the boot.ini to resolve this issue. Additional information about rebuilding the boot.ini can be found on document CH000648.
Microsoft Windows NT and Windows 2000 users:
To restore the original boot.ini file in Microsoft Windows NT or Windows 2000 you will need an ERD and follow the below steps. If you do not have an ERD you will be unable to follow these steps.
  1. Boot the computer with your Windows NT three setup diskettes or the Windows 2000 setup disc.
  2. In the setup menu, type R to start the repair.
  3. When prompted for the ERD diskette insert the diskette and inspect the startup environment.
Missing or corrupt ntoskrnl.exe file
If the ntoskrnl.exe file is corrupt or missing this can also generate the error. To restore this file follow the below steps.
  1. Insert the Microsoft Windows XP CD. Note: If you have a recovery CD or a restore CD and not a Microsoft Windows XP CD it is likely the below steps will not resolve your issue.
  2. Reboot the computer, as the computer is starting you should see a message to press any key to boot from the CD. When you see this message press any key.
  3. In the Microsoft Windows XP setup menu press the R key to enter the recovery console.
  4. Select the operating system you wish to fix, and then enter the administrator password.
  5. Type expand d:\i386\ntoskrnl.ex_ c:\windows\system32
  6. You will then be prompted if you wish to overwrite the file type Y and press enter to overwrite the file.
  7. Type exit to reboot the computer.
Windows NT installed on a partition bigger then 7.8GB
If you are running Microsoft windows NT 4.0 on a partition larger than 7.8GB this issue can occur if the boot files are located outside this limitation. When this error occurs your computer will have the error message as shown below.
OS Loader v4.01
Disk I/O error status=00000001
Windows NT could not start because the below file is missing or corrupt: winnt\system32\Ntoskrnl.exe
Please reinstall a copy of the above file.
If your system partition is larger than 7.8GB you will need to delete the partition and recreate the partition to 7.8GB or less. Additional information about this issue can be found on Microsoft KB Q224526.
Corrupted hard disk drive or severely corrupted Windows
Attempt to check the hard disk drive for any errors by running the chkdsk program. To do this follow the below steps.
  1. Insert the Microsoft Windows XP CD. Note: If you have a recovery CD or a restore CD and not a Microsoft Windows XP CD it is likely the below steps will not resolve your issue.
  2. Reboot the computer, as the computer is starting you should see a message to press any key to boot from the CD. When you see this message press any key.
  3. In the Microsoft Windows XP setup menu press the R key to enter the recovery console.
  4. Select the operating system you wish to fix, and then enter the administrator password.
  5. Once at the recovery console type chkdsk /r
  6. Once completed type exit and see if issue is resolved.
If after trying all of the above steps you are still encountering the same issue it's likely that Windows is severely corrupted and it is recommended you attempt to reinstall Windows. Additional information about erasing the computer and starting over can be found on document CH000186.
Finally, if during the Windows installation you encounter errors it's likely that your hard disk drive is bad.

on Dec 27, 2009 | Computers & Internet

1 Answer

Device is not correct work adaptor microsoft 6 to 4 #44


go to the website for the device instead of windows update
if windows update is the correct website try finding an older or newer version of the driver
make shur your getting the driver for the correct operating system
ie 95,98,me,xp,7,vista
and the correct plat form x86 server,pro,
also note system bits 32 or 64
good luck

Feb 22, 2010 | Microsoft Systemax Ascent Desktop Computer...

Tip

Why is the boot drive letter not C: after installing Windows XP on a blank...


The Windows setup process did not assign drive letter C: to the hard drive during the Windows XP/2000/NT installation process. WHY did this happen?

During the installation of Windows XP (2000 and NT use the same process) after a BLANK hard disk drive has been installed in the system, the setup process does not AUTOMATICALLY assign drive letter C: to the HDD. This can happen because an existing hard drive partition was not detected by setup and one of the following:

1. There is a Media Card Reader in the system
2. There is a Zip Drive in the system
3. There is a USB Flash Drive connected to the system
4. There is a USB Printer connected to the system that has a media card reader
5. There is an External Hard Drive connected to the system

If, any of these devices are in the system, setup will assign drive letter C: to one of these devices and then the hard disk drive (HDD) ends up with drive letter H or such. The boot drive letter in and of itself is not a big deal. Anyone with a multi-boot system like mine at home is familiar with non-C: boot drives and they per se cause no problems (You just have to know the drive letter of your boot drive).

To prevent this from happening, boot to your Windows CD and run the setup thru the creation and formatting of the hard drive. Power the system off manually, then restart the Windows installation. The partition you created on the last install will be detected and assigned drive letter C:

on Dec 03, 2009 | Computers & Internet

1 Answer

Error: windows root>\system32\ntoskrnl.exe


Issue: NTOSKRNL.EXE is missing or corrupt.
Related errors:
Below is a listing of the full error message that may be related to this error.
Windows NT could not start because the below file is missing or corrupt:
C:\Winnt\System32\Ntoskrnl.exe
Cause:
  1. Keyboard issue
  2. Miscellaneous corruption
  3. Corrupt boot.ini file.
  4. Missing boot.ini file.
  5. Missing or corrupt ntoskrnl.exe file.
  6. Windows NT installed on a partition bigger then 7.8GB
  7. Corrupted hard disk drive or severely corrupted Windows.
Solution: Keyboard issue This issue has also been known to be caused by a short in the ground wire in the keyboard cable. Make sure this is not the cause of your error by replacing the keyboard with a different keyboard or simply just disconnecting the keyboard from the computer.
Miscellaneous corruption Before trying any of the below recommendations it's recommend that you attempt to load the last known good configuration. Additional information about doing this can be found on document CH000626.
Corrupt boot.ini file This issue is often caused when the boot.ini is missing or improperly configured. This issue often arises after a user has recently added or removed an operating system on the computer or added or removed hard disk drives in the computer. Make sure the line pointing to the operating system and it's drive and partition is properly configured in the [boot loader] and [operating systems] section. Additional information about boot.ini can be found on document CH000492.
Missing boot.ini file Microsoft Windows XP users: If the boot.ini is severely corrupted or missing a user running Microsoft Windows XP can rebuild the boot.ini to resolve this issue. Additional information about rebuilding the boot.ini can be found on document CH000648. Microsoft Windows NT and Windows 2000 users: To restore the original boot.ini file in Microsoft Windows NT or Windows 2000 you will need an ERD and follow the below steps. If you do not have an ERD you will be unable to follow these steps.
  1. Boot the computer with your Windows NT three setup diskettes or the Windows 2000 setup disc.
  2. In the setup menu, type R to start the repair.
  3. When prompted for the ERD diskette insert the diskette and inspect the startup environment.
Missing or corrupt ntoskrnl.exe file If the ntoskrnl.exe file is corrupt or missing this can also generate the error. To restore this file follow the below steps.
  1. Insert the Microsoft Windows XP CD. Note: If you have a recovery CD or a restore CD and not a Microsoft Windows XP CD it is likely the below steps will not resolve your issue.
  2. Reboot the computer, as the computer is starting you should see a message to press any key to boot from the CD. When you see this message press any key.
  3. In the Microsoft Windows XP setup menu press the R key to enter the recovery console.
  4. Select the operating system you wish to fix, and then enter the administrator password.
  5. Type expand d:\i386\ntoskrnl.ex_ c:\windows\system32
  6. You will then be prompted if you wish to overwrite the file type Y and press enter to overwrite the file.
  7. Type exit to reboot the computer.
Windows NT installed on a partition bigger then 7.8GB If you are running Microsoft windows NT 4.0 on a partition larger than 7.8GB this issue can occur if the boot files are located outside this limitation. When this error occurs your computer will have the error message as shown below. OS Loader v4.01
Disk I/O error status=00000001
Windows NT could not start because the below file is missing or corrupt: winnt\system32\Ntoskrnl.exe
Please reinstall a copy of the above file. If your system partition is larger than 7.8GB you will need to delete the partition and recreate the partition to 7.8GB or less. Additional information about this issue can be found on Microsoft KB Q224526.
Corrupted hard disk drive or severely corrupted Windows Attempt to check the hard disk drive for any errors by running the chkdsk error. To do this follow the below steps.
  1. Insert the Microsoft Windows XP CD. Note: If you have a recovery CD or a restore CD and not a Microsoft Windows XP CD it is likely the below steps will not resolve your issue.
  2. Reboot the computer, as the computer is starting you should see a message to press any key to boot from the CD. When you see this message press any key.
  3. In the Microsoft Windows XP setup menu press the R key to enter the recovery console.
  4. Select the operating system you wish to fix, and then enter the administrator password.
  5. Once at the recovery console type chkdsk /r
  6. Once completed type exit and see if issue is resolved.
If after trying all of the above steps you are still encountering the same issue it's likely that Windows is severely corrupted and it is recommended you attempt to reinstall Windows. Additional information about erasing the computer and starting over can be found on document CH000186. Finally, if during the Windows installation you encounter errors it's likely that your hard disk drive is bad.

Oct 18, 2008 | Computers & Internet

2 Answers

How do I...


NTOSKRNL.EXE is missing or corrupt.

Related errors:

Below is a listing of the full error message that may be related to this error.

Windows NT could not start because the below file is missing or corrupt:
C:\Winnt\System32\Ntoskrnl.exe

Cause:
Keyboard issue
Miscellaneous corruption
Corrupt boot.ini file.
Missing boot.ini file.
Missing or corrupt ntoskrnl.exe file.
Windows NT installed on a partition bigger then 7.8GB
Corrupted hard disk drive or severely corrupted Windows.
Solution:
Keyboard issue
This issue has also been known to be caused by a short in the ground wire in the keyboard cable. Make sure this is not the cause of your error by replacing the keyboard with a different keyboard or simply just disconnecting the keyboard from the computer.

Miscellaneous corruption
Before trying any of the below recommendations it's recommend that you attempt to load the last known good configuration. Additional information about doing this can be found on document CH000626.

Corrupt boot.ini file
This issue is often caused when the boot.ini is missing or improperly configured. This issue often arises after a user has recently added or removed an operating system on the computer or added or removed hard disk drives in the computer.
Make sure the line pointing to the operating system and it's drive and partition is properly configured in the [boot loader] and [operating systems] section. Additional information about boot.ini can be found on document CH000492.

Missing boot.ini file
Microsoft Windows XP users:
If the boot.ini is severely corrupted or missing a user running Microsoft Windows XP can rebuild the boot.ini to resolve this issue. Additional information about rebuilding the boot.ini can be found on document CH000648.

Microsoft Windows NT and Windows 2000 users:

To restore the original boot.ini file in Microsoft Windows NT or Windows 2000 you will need an ERD and follow the below steps. If you do not have an ERD you will be unable to follow these steps.
Boot the computer with your Windows NT three setup diskettes or the Windows 2000 setup disc.
In the setup menu, type R to start the repair.
When prompted for the ERD diskette insert the diskette and inspect the startup environment.
Missing or corrupt ntoskrnl.exe file
If the ntoskrnl.exe file is corrupt or missing this can also generate the error. To restore this file follow the below steps.
Insert the Microsoft Windows XP CD. Note: If you have a recovery CD or a restore CD and not a Microsoft Windows XP CD it is likely the below steps will not resolve your issue.
Reboot the computer, as the computer is starting you should see a message to press any key to boot from the CD. When you see this message press any key.
In the Microsoft Windows XP setup menu press the R key to enter the recovery console.
Select the operating system you wish to fix, and then enter the administrator password.
Type expand d:\i386\ntoskrnl.ex_ c:\windows\system32
You will then be prompted if you wish to overwrite the file type Y and press enter to overwrite the file.
Type exit to reboot the computer.
Windows NT installed on a partition bigger then 7.8GB
If you are running Microsoft windows NT 4.0 on a partition larger than 7.8GB this issue can occur if the boot files are located outside this limitation. When this error occurs your computer will have the

error message as shown below.

OS Loader v4.01
Disk I/O error status=00000001
Windows NT could not start because the below file is missing or corrupt: winnt\system32\Ntoskrnl.exe
Please reinstall a copy of the above file.

If your system partition is larger than 7.8GB you will need to delete the partition and recreate the partition to 7.8GB or less. Additional information about this issue can be found on Microsoft KB Q224526.

Corrupted hard disk drive or severely corrupted Windows
Attempt to check the hard disk drive for any errors by running the chkdsk error. To do this follow the below steps.

Insert the Microsoft Windows XP CD. Note: If you have a recovery CD or a restore CD and not a Microsoft Windows XP CD it is likely the below steps will not resolve your issue.
Reboot the computer, as the computer is starting you should see a message to press any key to boot from the CD. When you see this message press any key.
In the Microsoft Windows XP setup menu press the R key to enter the recovery console.
Select the operating system you wish to fix, and then enter the administrator password.
Once at the recovery console type chkdsk /r
Once completed type exit and see if issue is resolved.
If after trying all of the above steps you are still encountering the same issue it's likely that Windows is severely corrupted and it is recommended you attempt to reinstall Windows. Additional information about erasing the computer and starting over can be found on document CH000186.
Finally, if during the Windows installation you encounter errors it's likely that your hard disk drive is bad.

Oct 09, 2008 | Dell OptiPlex GX110 PC Desktop

1 Answer

ACER DESKTOP COMPUTER


Issue: NTOSKRNL.EXE is missing or corrupt.
Related errors:
Below is a listing of the full error message that may be related to this error.
Windows NT could not start because the below file is missing or corrupt:
C:\Winnt\System32\Ntoskrnl.exe
Cause:
  1. Keyboard issue
  2. Miscellaneous corruption
  3. Corrupt boot.ini file.
  4. Missing boot.ini file.
  5. Missing or corrupt ntoskrnl.exe file.
  6. Windows NT installed on a partition bigger then 7.8GB
  7. Corrupted hard disk drive or severely corrupted Windows.
Solution: Keyboard issue This issue has also been known to be caused by a short in the ground wire in the keyboard cable. Make sure this is not the cause of your error by replacing the keyboard with a different keyboard or simply just disconnecting the keyboard from the computer.
Miscellaneous corruption Before trying any of the below recommendations it's recommend that you attempt to load the last known good configuration. Additional information about doing this can be found on document CH000626.
Corrupt boot.ini file This issue is often caused when the boot.ini is missing or improperly configured. This issue often arises after a user has recently added or removed an operating system on the computer or added or removed hard disk drives in the computer. Make sure the line pointing to the operating system and it's drive and partition is properly configured in the [boot loader] and [operating systems] section. Additional information about boot.ini can be found on document CH000492.
Missing boot.ini file Microsoft Windows XP users: If the boot.ini is severely corrupted or missing a user running Microsoft Windows XP can rebuild the boot.ini to resolve this issue. Additional information about rebuilding the boot.ini can be found on document CH000648. Microsoft Windows NT and Windows 2000 users: To restore the original boot.ini file in Microsoft Windows NT or Windows 2000 you will need an ERD and follow the below steps. If you do not have an ERD you will be unable to follow these steps.
  1. Boot the computer with your Windows NT three setup diskettes or the Windows 2000 setup disc.
  2. In the setup menu, type R to start the repair.
  3. When prompted for the ERD diskette insert the diskette and inspect the startup environment.
Missing or corrupt ntoskrnl.exe file If the ntoskrnl.exe file is corrupt or missing this can also generate the error. To restore this file follow the below steps.
  1. Insert the Microsoft Windows XP CD. Note: If you have a recovery CD or a restore CD and not a Microsoft Windows XP CD it is likely the below steps will not resolve your issue.
  2. Reboot the computer, as the computer is starting you should see a message to press any key to boot from the CD. When you see this message press any key.
  3. In the Microsoft Windows XP setup menu press the R key to enter the recovery console.
  4. Select the operating system you wish to fix, and then enter the administrator password.
  5. Type expand d:\i386\ntoskrnl.ex_ c:\windows\system32
  6. You will then be prompted if you wish to overwrite the file type Y and press enter to overwrite the file.
  7. Type exit to reboot the computer.
Windows NT installed on a partition bigger then 7.8GB If you are running Microsoft windows NT 4.0 on a partition larger than 7.8GB this issue can occur if the boot files are located outside this limitation. When this error occurs your computer will have the error message as shown below. OS Loader v4.01
Disk I/O error status=00000001
Windows NT could not start because the below file is missing or corrupt: winnt\system32\Ntoskrnl.exe
Please reinstall a copy of the above file. If your system partition is larger than 7.8GB you will need to delete the partition and recreate the partition to 7.8GB or less. Additional information about this issue can be found on Microsoft KB Q224526.
Corrupted hard disk drive or severely corrupted Windows Attempt to check the hard disk drive for any errors by running the chkdsk error. To do this follow the below steps.
  1. Insert the Microsoft Windows XP CD. Note: If you have a recovery CD or a restore CD and not a Microsoft Windows XP CD it is likely the below steps will not resolve your issue.
  2. Reboot the computer, as the computer is starting you should see a message to press any key to boot from the CD. When you see this message press any key.
  3. In the Microsoft Windows XP setup menu press the R key to enter the recovery console.
  4. Select the operating system you wish to fix, and then enter the administrator password.
  5. Once at the recovery console type chkdsk /r
  6. Once completed type exit and see if issue is resolved.
If after trying all of the above steps you are still encountering the same issue it's likely that Windows is severely corrupted and it is recommended you attempt to reinstall Windows. Additional information about erasing the computer and starting over can be found on document CH000186. Finally, if during the Windows installation you encounter errors it's likely that your hard disk drive is bad.

best regards wish u give me a good rate ^^

Aug 15, 2008 | Acer Computers & Internet

2 Answers

I have an Accer Extensa 5220 laptop which came with vista Home Edition. I wanted to down grade the OS to windows XP Pro. After formating the Hard Drive, I ran windows XP setup disk but keeps on giving the...


The problem of your laptop is the hard disk type. because acer 5220 laptop is using a SATA hardisk that automatic detected or supported by Vista. But in the windows Xp you need to download the sata driver for windows xp and save it to the floppy drive. In the beginning of windows installation press F6 to install another device or scsi the windows setup search your floppy drive for the sata driver and install it automatically. If you have cannot fix it just contact me i'm willing to help you

Apr 15, 2008 | Computers & Internet

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