Question about Creative Labs ZEN V Plus MP3 Player

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Black Screen I had the Zen maybe two weeks before the screen started to dull. About a week after that it went completely black. Ive tried holding down the volume button and plugging it in, nothing happened. Ive tried resetting it, nothing happened. Ive even tried resetting the software, nothing happened. Any other ides?

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Take it back to the store and change it for a new one. sometimes the device can be damaged in the warehouse. i had to return the first one i purchased for same reason. hope you still have receipt. good luck!

Posted on Jul 25, 2008

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