Question about HP Scanjet G3010 Flatbed Scanner

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Scanner When I open the 'HP Solution Center' and click on the 'Scan Picture' or 'Scan Document' button, a window pops up. When I press the 'Scan' button on the window, I get a error message saying "Please select a destination that will receive the scanned image(s)". The drop down menu next to "Scan to" text is empty and I am unable to type anything in the box. Please Help

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Reinstall you software for the scanner .
http://h20000.www2.hp.com/bizsupport/TechSupport/DriverDownload.jsp?lang=en&cc=us&prodNameId=1849438&taskId=135&prodTypeId=15179&pro

Posted on Dec 29, 2008

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Hp 6210 officejet all in one ... want to test scanner only. Took 16 hour tech assist to download (software was not provided by work associate). Ink cartridges do need to be replaced. Want to test the...


yes, you can test the scanner without inks.
use the hp solution center c01810967.gif installed on the computer Double-click the HP Solution Center icon (c01810967.gif ) on your desktop
  • For photos or artwork : Click the on-screen Scan Picture "button" in HP Solution Center.
  • For a text document with or without graphics : Click the on-screen Scan Document "button" in HP Solution Center.
    For the HP Solution Center "button" that you are using ("Scan Picture" or "Scan Document"), set the option to prompt for settings each time you scan, and then click OK .
    • Scan to: Select your scan destination from the drop-down list.
    • File Type: Select the file type from the drop-down list.
    • ...Save Options...: (available only for certain "Scan to" destinations): For example, if you are saving to a file, click this option to select your Save Location .
    • Show preview...: Select this check box if you want to see a preview before the actual scan.
      Click Scan

Jun 05, 2011 | HP OfficeJet 6210 All-In-One InkJet...

2 Answers

F4480 how do I scan?


How to Scan in Windows without Using HP Software
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02459304&tmp_task=useCategory&lc=en&dlc=en&cc=us&site=null&lang=en&key=null&product=3742086


Scanning with HP Solution Center Software in Windows
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02453257&tmp_task=useCategory&lc=en&dlc=en&cc=us&site=null&lang=en&key=null&product=3742086

Mar 27, 2011 | HP Office Equipment & Supplies

2 Answers

Which software to scan ?


Down load the software for your windows 32 or 64 bit here:

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?lc=en&dlc=en&cc=us&lang=en&product=1138373&

You need the full package to use the scanner.

To scan a picture or document, follow these steps: Step one: Load the item to scan You can scan from the scanner glass or from the ADF (Automatic Document Feeder) tray, if your product has one.
  1. Make sure that the product is connected to the computer.
  2. Turn the product on.
  3. Load the picture or document:
    • Scanner glass : Place the item with the print side down on the scanner glass, and then position it according to the engraved guides around the glass (usually on the right-front corner or the left-front corner). Close the scanner lid.
    • ADF : Place the item into the document feeder tray. The printed side faces up and the top edge goes into the tray first. Adjust the width guides to fit the item. CAUTION: Do not load photos in the ADF. Use the scanner glass instead to prevent damage to photos.
Step two: Scan the item
  1. Open HP Solution Center with one of the following methods:
    • Click Start , click All Programs , click the HP folder, and then click HP Solution Center
    • Double-click the HP Solution Center icon (c01810967.gif ) on your desktop.
  2. If you have more than one HP device installed, click the tab or icon for the product that you are using to scan.
  3. Use one of the following methods to start the scan:
    • For photos or artwork : Click the on-screen Scan Picture "button" in HP Solution Center.
    • For a text document with or without graphics : Click the on-screen Scan Document "button" in HP Solution Center.
    A screen displays to prompt for scan settings. If a settings screen does not display before the scan starts, a preference was set to bypass the prompt. To adjust settings, follow these steps to turn the prompt back on:
    1. Cancel the scan, return to the home screen of HP Solution Center, and then click the Settings option.
    2. For the HP Solution Center "button" that you are using ("Scan Picture" or "Scan Document"), set the option to prompt for settings each time you scan, and then click OK .
    3. Start the scan again.
  4. Read through the various options for the scan settings. Make selections for at least the following items:
    • Scan to: Select your scan destination from the drop-down list.
    • File Type: Select the file type from the drop-down list.
    • ...Save Options...: (available only for certain "Scan to" destinations): For example, if you are saving to a file, click this option to select your Save Location .
    • Show preview...: Select this check box if you want to see a preview before the actual scan.
    c01940398.gifImportant : HP Solution Center software versions vary, depending on the age of your product, and whether you installed updated software after the initial setup. For specific instructions on all the settings the software offers, click the Help button on the home screen or settings screens in HP Solution Center.
  5. Click Scan . The preview screen might display, if you selected an option to show a preview. Use the options on the preview screen to make any desired adjustments before you complete the scan.
After the scan completes, it goes to the destination that you specified in the settings. hpweb_1-2_plus.gifhpweb_1-2_minus.gif Using the scan button on your printer HP recommends that you first get comfortable with using the "Scan Picture" and "Scan Document" on-screen "buttons" in HP Solution Center as explained in the previous steps. By doing this, you determine the scan settings that you use most often, and then you can more easily set up the scan button on your printer. c01940398.gifImportant: Before you use the scan button on your printer, use HP Solution Center to create the settings for that button . For example, you need to decide whether you want a settings prompt screen and a scan preview for each scan. Also, you must create the list of "shortcuts" that you want to display on the front panel of the printer. To get started, click Settings , click Scan Settings , click Button Settings , and then click the tab for Front Panel Scan Buttons . Read through the options, and then create the settings that you want.

Mar 03, 2011 | HP Officejet 4355 All-In-One InkJet...

1 Answer

I just don't know how to scan a document so that I can email it.


Hi,

Let me assume you have install the Printer software and you are able to HP Solution Center icon on the desktop

Click on the link below to lanuch HP webpage to guide you.
Link

When you get to the level where it says SCAN to, you can choose EMAIL or Outlook from it.

OR

Place document on the scanner bed and press the SCAN button and SCAN TO button.
Choose Scan to Email and Press Scan button.

The Document/picture you are scanning will be scanned and Outlook compose mail box opens with the document/picture as Attachment.

Oct 29, 2010 | HP Photosmart C8180 All-in-One InkJet...

1 Answer

Hi I have an HP Office jet all inone Printer, scanner, and fax machine. I don't know how to set up the function to scan, can you please tell me how?


To scan from the computer, you can launch the full software HP Solution Center (if available for your OS) or any other product that can acquire scans. (Paint in XP, Vista or Win7, Windows Fax and Scan in Vista or Win 7, third-party software) The HP Solution Center can be started by double-clicking on its desktop icon or Start > All Programs > HP folder > HP Solution Center. Make sure you have the most recent version or have the program patched if you have problems scanning from the software.

Place your document face down on the glass or face up in an ADF. Press Scan Picture or Scan Document button. Use the preview option to find the correct contrast and resolution for the original. Generally text can be scanned at a low resolution (300 dpi). The higher you set the resolution, the more memory and space it will take. Cancel and press Settings to adjust these. Press OK to save the settings When satisfied, press the appropriate Scan button again and choose the destination and file type. Then press Scan.

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?lc=en&dlc=en&cc=us&product=3645100& will let you download the software/drivers if needed.

To use the scan buttons on the unit, you need the full software installed and the monitoring program running (it listens for button presses). First you need to set the destinations for the buttons in the HP Solution Center. The set-up for this is best explained in the Help files in the Solution Center. (You may be creating shortcuts or a list of destinations.). Then when you press the scan buttons the Solution Center will open and follow the pre-programmed settings for your current document.

I hope this helps.

Cindy Wells

Aug 19, 2010 | HP OfficeJet J4580 All-In-One Laser...

2 Answers

How do i scan a document so that i can attach it or save it to a flash drive?


It will depend on if you have the full software installed and want to use that software or another program. Put the document face down on the glass or face up in an Auto-document Feeder.

Launch the HP Solution Center (Start > All Programs > HP > HP Solution Center). Click Scan Picture or Scan Document and adjust the settings if desired and click OK. Set the scan destination and file type. Then press Scan. If you want to use the buttons on the scanner to launch the scan software on the computer, you need to set up the scan to destinations and settings in the Solution Center first.

WinXP, Vista and Win7 can acquire scans with Paint (File > Import from Camera or Scanner), Vista (some versions) and Win7 have Windows Fax and Scan (New Scan) and Photo Gallery (download from Microsoft for Win7).

I hope this helps.

Cindy Wells

Jul 27, 2010 | HP DeskJet F380 All-In-One Printer

2 Answers

How do i scan documents onto my comp


It depends a bit on the software you have installed (OS, etc). If you installed the full-featured software before connecting the all-in-one to your computer, you can scan immediately from the computer. For Windows, open the HP Solution Center (by double-clicking on the icon or Start > All Programs > HP folder > HP Solution Center). Put your document to be scanned face down on the scanner glass and close the lid (ADF pages go face up, top edge first). Click the tab in the Solution Center for your HP product (if you have more than one) and click Scan Picture or Scan Document as appropriate. Set the scanner settings in the pop-up window if needed. Click Scan to start the scan. To use the buttons on the scanner, you need to set the destinations for the buttons in the HP Solution Center (Scan to destination for example) and have the HP monitor running on your computer (this listens to the buttons).

Scanners work with bi-directional communication so USB hubs, print servers or bad cables can result in the printer functions working but not the scanner.

If you install the generic OS driver (by connecting the all in one to the computer before installing the software), the printer will work but the scanner will functions will be limited (the scanner buttons will not work but other functions will depend on the OS). Windows XP can acquire scans in Paint (File > From Camera or Scanner). Windows Vista and Win7 add Windows Fax and Scan which will also acquire scans (not in all versions of Vista). Vista also can acquire scans with Windows Photo Gallery.

The printer works similarly with the Mac OS but hte names may be different.

I hope this helps.

Cindy Wells

Jun 14, 2010 | HP DeskJet F4280 All In One Printer InkJet

1 Answer

How do I scan a picture from my HP (Printer*Scanner*Copier on to my PC


Hi,

To scan a picture follow the following steps :

1. Click on start then click on All program
2. Click on the HP , and then click on HP Solution Center 3. If you want to scan a photo then Click the on-screen Scan Picture "button" in HP Solution Center.
If you want to scan a document without document then Click the on-screen Scan Document "button" in HP Solution Center.

4. Set the option to prompt for settings each time you scan, and then click OK
5. At last click on Scan.

and save your file.

Regards

Ashly

Feb 25, 2010 | HP Photosmart C4180 All-In-One InkJet...

1 Answer

How doI scan something?


To scan something from your printer to the computer you should have the hp solution center installed in your computer double click and open the solution center place the document or the picture that you wnat to scan on the glass bed of the printer (the text content should face towards the glass)
now click on the scan document or scan picture button on the hp solution center a window will come up click n the scan button then a window will come up showing the preview of the scaned document or picture click finish to finsh the scan
now you can view your scan by going to the MY SCAN folder in MY DOCUMENTS

Jul 30, 2009 | HP OfficeJet J4580 All-In-One Laser...

1 Answer

Scan to computer


Several ways to control your scanner:

From this HP link
Changing scan settings in HP Director

Scan settings include resolution, output type, and file type. These settings can be changed using HP Director.
  1. Open HP Director, if it is not already open:
    • Windows 2000: Click Start , click Programs , point to HP , and then click HP Director .
    • Windows XP: Click Start , click All Programs , point to HP , and then click HP Director .
  2. In the Select Device list, select your product, if it is not already selected.
  3. Click Settings , and then point to Scan Settings & Preferences .
  4. Click the scan setting menu that corresponds to the type of file you are scanning.
    • Scan picture settings : Designed for scanning pictures, including any type of non-text image, such as a drawing, logo, or photograph
    • Scan document settings : Designed for scanning documents
    • Scan preferences : Control scanning preferences, such as automatically straightening crooked images
    • Button settings and Scan to... setup : Control the defaults for the scanner buttons on the control panel of the product
    After selecting the appropriate menu, the corresponding window opens.
  5. Change settings as appropriate, and then click OK . The scan setting window closes.
  6. Click Scan Picture or Scan Document HP Director to scan with the changed settings.
==========================

From this HP link

Using the Advanced Scanning Features of the HP Solution Center Softwaretoo large to paste - just follow the link above :)

==========================

Here the main site for the scanner - click here

Nov 18, 2008 | HP Office Equipment & Supplies

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