Question about Apple iPod classic MP3 Player

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Computer not reading ipod


Hi Ekse, i recently bought an ipod classic 80GB and my computer will not read it. when i plug it in it makes the ding noise which signifies its being recognized then this window pops and up and says new hardware detected it also shows an ipod with a yellow arrow and and then it will prompt me to installl it. i click on yes and it says unsuccessful after awhile itunes doesnt recognize it either and i've followed the troubleshooting guide on the itunes website but it didnt do anything for me but when i plug it inot my friend's computer it shows up immediately so i assume i must have something set wrong on my computer
...any suggestions?

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  • Garrett_Daum Jul 23, 2008

    hey it didnt work...it shows Apple Ipod USB driver with an exclamation point and thats all i saw (which is used to say ipod with question mark) and i did the update brower and dont search i will choose thing but the optiions it pulled up did not match any you said to click onto

  • Garrett_Daum Jul 23, 2008

    eh i would but the last guy didnt say anything to me lol i stated my problem but he never responded and i waited about 15-20 mintues and nothing so i ended it

  • Garrett_Daum Jul 23, 2008

    it was adahaka or something foreign to me like that.. thanks i will definitely look into getting the refund

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  • Apple Master
  • 13,433 Answers

How did the live chat go?

heres something
http://www.fixya.com/support/t744308-itouch

Try it, I wrote it for a Itouch / iphone generally but basicly if its a driver issue that should solve it.

If not, can you post me the status of the ipod from the device manager?

Posted on Jul 23, 2008

  • 1 more comment 
  • Ekse Jul 23, 2008

    can you post me the status from the device manager?



    like this...



  • Ekse Jul 23, 2008

    If the chat session didn't solve your problem, contact premium.support@fixya.com to get another chat session with someone else.

  • Ekse Jul 23, 2008

    Just curious, who was it? atleast contact premium.support@fixya.com for a refund in that case if the guy didn't say anything.

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