Question about Office Equipment & Supplies
If the fax is seldom used, the conditioning of the line could be different or the modem damaged.
Pick up the phone on the unit and see if you can hear a dial-tone, commonly when surges come in through the phone lines and damage the modem component of the printer it can cause this issue and trying to place a call from the device can be a good test.
However, if you can hear the dial-tone using the phone and can call out on your device, it is probably not the modem and is related instead to the line itself.
If your on a company network or have DSL at home remember that faxes typically need dedicated analog lines and that DSL service, IP phones, or digital phone systems will often cause the modem to malfunction.
Posted on Jul 23, 2008
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Feb 15, 2011 | HP Photosmart C5280 Printer
Jun 17, 2010 | HP FAX 1250 Fax Machine (Black)
Feb 02, 2010 | HP 640 Inkjet Fax Machine
Aug 11, 2009 | HP PSC 2175 All-In-One InkJet Printer
Jul 08, 2009 | Office Equipment & Supplies
Jul 03, 2009 | Brother Multi-Function Center MFC-665CW...
Jun 22, 2009 | HP Officejet 5610 All-In-One InkJet...
Jan 25, 2009 | HP OfficeJet 7310 All-In-One InkJet...
263 people viewed this question
Usually answered in minutes!