Question about Logitech Cordless Mouse

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Logitech cordless laser mouse

The mouse just stopped working.  have reset, unplugged and plugged in again. doesn't have batteries that i can see. all the green lights are on when i set it in the cradle. thanks

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  • Steve Nordquist
    Steve Nordquist May 11, 2010

    So...are you convinced you didn't just run it out of juice and have to wait for it to recharge, or are you also convinced that the built-in rechargeable battery isn't yet at the end of its life?



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Just leave it in the cradle for about 1 hour and see if it works.

Posted on Aug 18, 2008


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My cordless mouse won't respond.

(Assuming that everything is plugged in, and the port has not been disabled.)
  1. If there is a "connect" button on the part tha conects to your PC press it.
  2. if there is an on/off switch on your mouse set it to off then after a pause to on.
  3. if there is a "connect" or "reset" button on your mouse press it
If this does not work then search the manufacturer's site.

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Mouse will have to be reset to connect. There will be a small button underneath. Press and hold this for a few seconds and try again. Good Luck. Ian.

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I have a Logitech cordless mouse that has been working fine for a couple years. Occasionally the light would go out and it would stop working, but only briefly. Today, it has stopped working entirely. I've...

Try unpluging mouse sensor from usb port.

Shut down pc.Start up pc.

Plug mouse sensor back into usb port.

Windows should reinstall hardware automaticly.

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& clean the laser window on botton of the mouse,

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In the future you would help out if you gave a mode #

However, usually, aside from being dead, their are two good
things to try before despair:
  1. You should disconnect the mouse and try blowing and perhaps wiping the area where the laser is as it may be that the laser is being blocked and therefore cannot function [be careful not to actually touch the laser itself and to not use materials that leave lint!] A cloth for glasses would be an ideal item, 2nd to compressed air.
  2. You can try the all-out start again tactic: Remove the base unit (part plugged in) and remove the batteries. Now reboot your computer. Assuming you have Windows, after rebooting, plug the USB part of the mouse back into the computer, and reload good batteries. If you have not received a message from Windows yet, look for an 'association button', which is what you press either on the base, the mouse, or both at the same time. With many models (you didn't specify) you have to go through this 'Holding Down of The Button(s) so that the mouse and the wireless base will recognize each other

So, to review basically, you want to try and clear away and particles or build up from the view of the laser (on the bottom of the mouse)
And/or you will unplug the USB base and remove batteries, reboot (let Windows fully load) - replace the base and the batteries to the mouse, and finally if no recognition, look for a button somewhere on both the base and the mouse and hold it down for a good few seconds.

If you still have no joy, please post back here with model and a more specific detail of how it stopped working.

*Last Gem of Knowledge*
It has been known to happen many times, that if you contact Logitech and explain that your mouse stopped working by no fault of your own, Logitech will replace the mouse for free

Good Luck

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