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I have a Kenwood Microwave model KEN GT/AL17 Ser No 0631003623 the door catch/locking unit which is in the door is broken can you give me a part number and where to get one Many Thanks Dave Shemwell

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pgh_pa_guy
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SOURCE: I HAVE A KENWOOD MICROWAVE GT/AL17,THE TURNTABLE

Two possibilities: either the turntable coupling is broken or the turntable motor has quit. The plastic coupling can wear or crack so it no longer fits properly on the turntable motor shaft. Then even though the motor still turns, the turntable doesn't. Or the motor itself may have stopped working. If the plastic coupling still looks normal and you can't rotate it easily by hand while it's in place, it's probably the motor.

I'm here in the US so I can't suggest where to find parts, but you should be able to locate a supplier who might have replacements available. Of course the oven will still work without the turntable running. You'll have to open the oven occasionally and turn the food yourself to insure even cooking.

Posted on Jun 03, 2009

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SOURCE: my kenwood microwave KEN GT/AL17 wont cook

This is most likely the high voltage fuse between the transformer and the magnetron. An easy and cheap fix.

Posted on May 04, 2010

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I pushed in the white piece where the door catches and the microwave will not run and the light will not go on


You've broken the door catch. You'll have to take off the outer casing and check whether they assembly has simply come loose or whether it's broken and in need of replacement.

As you haven't given specifics regarding make and model I cannot be any ore specific myself, but it's a very straightforward job and is usually almost identical regardless of make and model.

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My kenwood microwave KEN GT/AL17 wont cook anything. The light comes on and it turns but theres no heat?


This is most likely the high voltage fuse between the transformer and the magnetron. An easy and cheap fix.

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I HAVE A KENWOOD MICROWAVE GT/AL17,THE TURNTABLE HAS STOPED TURNING, ANY ADVICE MANY THANKS. TONY Nr IRRLAND


Two possibilities: either the turntable coupling is broken or the turntable motor has quit. The plastic coupling can wear or crack so it no longer fits properly on the turntable motor shaft. Then even though the motor still turns, the turntable doesn't. Or the motor itself may have stopped working. If the plastic coupling still looks normal and you can't rotate it easily by hand while it's in place, it's probably the motor.

I'm here in the US so I can't suggest where to find parts, but you should be able to locate a supplier who might have replacements available. Of course the oven will still work without the turntable running. You'll have to open the oven occasionally and turn the food yourself to insure even cooking.

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NEED TO REPLACE THE WHITE PLASTIC CATCH ON NEXT TO THE CONTROL PANEL AS IT SNAPPED OFF AS MY SON SLAMMED THE DOOR


By the nature of the oven main face plate and the locking latch being attached to the safety system the replacement cost is usually higher than a replacement microwave oven.

In your case replacing the microwave with another one is more sensible. Your oven is an obscure model as it is, I'd suggest a sharp brand.

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Kenwood microwave (KEN GJ/SS25) heating doesn't work but grill works


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If you or a friend decide to look into it, we have critical safety information, info on door switch diagnosis and replacement, and
disassembly information at our site, linked here on Fixya: http://tinyurl.com/yzjozk

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