Question about HP DeskJet 5150 InkJet Printer
Error Message - "Top Cover Open".
I keep on getting this message when I want to print even though the cover is closed.
my e-mail address : email@example.com
I had the same problem, and the cause turned out to be the cover switch not being fully pushed in. On the underside right edge of the top cover, there's a little triangular protrusion that pushes down a black rectangular button (the cover switch) when the cover is closed. The problem occurs because the flimsy top cover is made of plastic and flexes slightly when you close it. This means that sometimes, the right edge of the cover won't seat properly even though it appears as if the cover is closed all the way. When this happens, the triangular protrusion isn't fully pressing the switch down.
To test if this is this is happening, send a print job to the printer and wait for the "top cover is open" error message to appear. Next, open the top cover door and locate the cover switch. It's a little black button in a rectangular hole at the right edge of the doorway near the ink cartridges. Take a pen or a car key and use it to push the cover switch down. You can also use your fingertip to do this if it's skinny enough. If you keep the cover switch pressed down, the power button should start blinking to indicate a print job is coming through. If the print job actually starts printing, then you know the problem was the cover switch.
In my case, all I had to do the fix the problem was close the cover and make sure it was fully seated by firmly pressing down the right edge of the cover until I heard a plasticky "click" noise. After that, the problem went away.
Hope this helps.
Posted on Sep 16, 2008
I want to instal printer
Posted on Oct 10, 2008
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Jan 08, 2017 | Office Equipment & Supplies
Oct 28, 2016 | Konica Minolta bizhub C250 All-In-One...
Feb 27, 2014 | Office Equipment & Supplies
Feb 01, 2014 | Office Equipment & Supplies
Sep 14, 2013 | Office Equipment & Supplies
Mar 14, 2011 | Office Equipment & Supplies
Jan 05, 2010 | Office Equipment & Supplies
Mar 30, 2016 | HP DeskJet 5150 InkJet Printer
2,520 people viewed this question
Usually answered in minutes!